From the course: Cert Prep: Certified Six Sigma Green Belt

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Process analysis and documentation

Process analysis and documentation

From the course: Cert Prep: Certified Six Sigma Green Belt

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Process analysis and documentation

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As a Greenbelt, you should know a few things, including 1. how to develop process maps and 2. how to review process documentation, such as procedures, instructions and flowcharts to identify any gaps and misalignments. Let me start with process maps. A process map is a diagram that provides a visual representation of the process flow or sequence of activities or steps that take place in a process from start to finish. There are different types of process maps, starting with a high-level process map, a detailed process map, a swim lane or deployment process map, and a value stream map. Sounds familiar? It should, because we covered these in the It prerequisite courses. If you need a refresher or if you want more details and illustrative examples, please review the Process Mapping and Value Stream Mapping videos in Lean Six Sigma's Define and Measure tools. In the exam, there might be questions on types of process maps. If you need a review on that, check out Types of Process Maps in…

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