From the course: Accessibility for Managers and Non-Designers
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Testing with impacted users
From the course: Accessibility for Managers and Non-Designers
Testing with impacted users
- [Instructor] People who have difficulty accessing or interacting with digital design products are a priceless resource in evaluating accessibility. Formal accessibility testing can be done by experts using defined protocols, interviews, and controlled tests and observations. Those experts can identify priorities. They can conduct studies and present reports in very large organizations with relatively unlimited resources. Professional accessibility testing will likely take place in-house. More commonly, accessibility testing is contracted out to firms that specialize in that, but our focus here is on informal testing with impacted users understanding why that is so valuable, and identifying ways that you can seek out and learn from users with accessibility needs. When you look for ways to test digital designs with impacted users, don't get hung up on different categories of disabilities. They overlap. There are issues…
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