Program Manager

About Eleven Recruiting

We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.

Our client, an investment firm, is seeking a Program Manager to join their team in Los Angeles, CA! This role supports the SVP, Technology Services in managing a complex, concurrent portfolio of strategic initiatives across a rapidly evolving environment — including enterprise platform development, technology refresh, and ongoing operational priorities across a global organization.

Responsibilities:

ServiceNow Program Management

• Maintain master program plan and workstream timelines across the ServiceNow platform buildout.
• Manage program-level dependencies, risks, and sequencing — distinguishing between work that is active, ready to scope, and conceptual.
• Track open items and decisions, ensuring accountability.
• Produce executive-level reporting and insights that reflect actual program health, not just activity.
• Drive prioritization conversations across workstreams in partnership with the SVP.

Technology Integration Coordination

• Coordinate deliverables and dependencies across concurrent initiatives spanning Infrastructure & Operations, Security, and Technology Services — including initiatives tied to organizational growth and change that introduce cross-system dependencies, dual-environment complexity, and evolving requirements across a global, multi-office footprint.

Additional Program Support

• Support SVP, Technology Services in organizing, tracking, and reporting on other in-flight initiatives including facilities projects, technology refresh, and hiring pipelines.
• Maintain a program-level view that gives leadership visibility across all active workstreams without requiring the SVP to be the connective tissue.

Qualifications:

• Demonstrated experience managing programs — not just projects — in complex, fast-moving enterprise environments.
• Prior exposure to large-scale organizational change, system integrations, or multi-entity technology environments preferred.
• Familiarity with ServiceNow or enterprise platform implementations a plus.
• Strong executive communication skills — written and verbal.
• Comfortable operating without a complete playbook; able to build structure where none exists.

Education:

• Not required.

Pay Rate: $90.00 - $120.00