Field Support Technician

What you’ll do:

The Field Support Technician III (FST III) role is responsible for the implementation, installation, service, support, training, and supervisory leader of Automation & Robotic Systems for our clients in highly diverse industries. An FST III’s primary responsibility will be to ensure new system installations are performed successfully. This will require a ‘hands-on’ application of strong mechanical, electrical and PC knowledge and skills. Additionally, an. Additional details about what you will be doing includes:

• Primary technical lead for on-site installation, repair, and training for Automation, including Robotics, Vision, and Motion Control.
• Knowledge of electrical control systems and ability to read schematics, diagrams, and drawings.
• Strong technical and mechanical aptitude, with the ability to perform on-site fabrication, assembly, installation, testing, and troubleshooting work.
• Ability to train & develop Field Support Technicians.
• Ability to work flexible hours and to adapt to challenging work schedules and business demands.
• Ability to travel to customer sites as needed, averaging 10% - 30% travel time.
• Supporting the manufacturing floor during non-travel times.

Why join us?

Olympus Controls (olympus-controls.com) is committed to attracting, training, and retaining a talented team. We are proud of the culture we have built and want you to join us! In addition, you will receive rewards and resources you need to feel fulfilled both professionally and personally. Benefits include:

• Base hourly + bonus eligibility
• Medical, vision, and dental insurance, 401(k) with employer match, employee assistance program (EAP), vacation and sick time
• A lasting and growing career – as you gain experience and become an expert in this field, you’ll have numerous career paths to choose from
• Professional development, training, and tuition reimbursement

Qualifications/Experience:

• Proven history of troubleshooting, testing, repairing, and servicing technical equipment.
• Proven history of successful customer interaction and providing high levels of customer service.
• ERP Experience, SAP preferred.
• High School Diploma, or equivalency, required.
• Associates degree in microelectronics, engineering or related field or 1-4 years of field service experience or aptitude preferred.