Copywriter – User Manuals & Documentation

About Gina Group

Gina Group is an industry-leading wholesale fashion apparel and accessories company specializing in design, manufacturing, and distribution to retail markets. Categories include footwear, hosiery, cold weather, handbags, small leather goods, tech accessories, home goods, and more across a multitude of national brands. Gina has been supplying retail markets with kids, juniors, misses, and men’s products for over 35 years and continues to keep pace with the ever-changing retail landscape. Visit us at www.ginagroup.com to learn more about us.

Overview

We are seeking a detail-oriented and highly organized Copywriter to develop, edit, and maintain user manuals and product documentation. This role is ideal for someone who excels at translating complex information into clear, user-friendly content that enhances the customer experience.

Responsibilities:

• Review, Re-write, edit, and proofread user manuals, instruction guides, and supporting documentation
• Translating manuals to multilingual as needed
• Translate technical concepts into clear, concise, and easy-to-understand language
• Collaborate with product managers, engineers, and designers to gather information
• Ensure consistency in tone, style, and terminology across all documentation
• Organize and structure content for usability and accessibility
• Update existing manuals to reflect product changes and improvements
• Develop visual aids (charts, diagrams, screenshots) in partnership with design teams when needed
• Maintain documentation standards and style guides

Qualifications:

• Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience)
• 3-5 yrs of experience in copywriting, technical writing, or documentation development
• Strong attention to detail and ability to simplify complex information
• Excellent written and verbal communication skills
• Experience working with cross-functional teams
• Familiarity with documentation tools (e.g., Microsoft Word, Google Docs, Confluence, MadCap Flare, or similar)
• Ability to manage multiple projects and meet deadlines

Preferred Qualifications

• Experience writing user manuals or product documentation
• Background in electronics a plus
• Basic understanding of UX writing principles
• Experience with visual documentation tools or basic graphic editing

Benefits and Perks:

• Hybrid work schedule (4 days onsite; 1 day work from home) & early Fridays
• Generous PTO and paid holidays
• Comprehensive health, dental and vision coverage with FSA or HSA options
• Discounted life insurance
• Short and long-term disability insurance
• Critical illness, accident, and hospital indemnity insurance
• 401K & Profit sharing
• Pre-tax commuter benefits
• Professional development
• Team building and Company events

NY Pay Transparency:

The pay range for this position is ($60,000 - $65,000) annually based on skills and experience.

Equal Opportunity Employer:

Gina Group is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Recruitment Agencies:

Gina Group does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.