Content Technologist

Job Title: Content Technologist

Location: Remote, U.S. (EST time zone preferred)

Reports to: Senior Director, Learning Implementation, Content Technologies Group

Role Overview

The Content Technologist is responsible for technical administration and management of the CareerStep Learning platform. This critical role ensures seamless operation for thousands of learners.

Key Responsibilities

You will serve as a key internal support resource, troubleshooting learner and support team concerns related to Canvas and Cengage course content, and resolving issues with Catalog pathways such as completion recognition and program sequencing.

Coordinate and manage large-scale administrative projects, including creating project documentation and maintaining records for blueprints, course versions, enrollment codes, and catalog pathways.

Provide hands-on systems administration for the Canvas LMS, Catalog, and supporting learning platforms (SIS, Badging, etc.). This includes managing account settings, permissions, learner progress reporting, and configuring LTI tools and apps within the Canvas ecosystem.

Required Experience & Skills

• College degree in a relevant field such as IT, educational technology, or computer science.
• Experience with LMS administration utilizing Canvas, Catalog, and SIS technologies.
• Experience with using and applying knowledge of SCORM, CSS, JS, and HTML technologies.
• Demonstrated ability to troubleshoot and resolve complex Canvas problems.
• Hands-on experience with LTI tool integrations, and with Cengage (MindTap, WebAssign) services.
• Strong project management, organization, and attention to detail, as one error can affect 10,000 learners.
• A strong written communication style and ability to work as an independent contributor.

Why Join Us?

This remote-based role offers an opportunity to drive innovation in K-12 education, build long-lasting client partnerships, and deliver solutions that transform learning experiences. If you are a results-driven leader passionate about education, technology, and client success, we invite you to join us in shaping the future of learning.

About LearningMate:

LearningMate is a Straive group company that focuses on the needs of next-generation learners. For over two decades, the company has built a strong foundation of learning design, progressive technology, digital media, and engineering solutions to connect today’s learners, educators, administrators, policymakers, and content creators with the information, tools, and solutions they need to succeed. LearningMate serves a global clientele, including education publishers, EdTech companies, K-20 schools, universities, government agencies, non-profits, corporate learning departments, and education consortia.

Learn more at www.learningmate.com.

LearningMate is an equal opportunity employer.