Tim Byrd

Techniques are described that generally relate to centralized vulnerability discovery and management of disparate network-connected devices. A computing device connected to a network determines vulnerabilities for devices connected to the network. The computing device identifies the devices connected to the network and determines vulnerability information for the network-connected devices using one or more remote sources of vulnerability information. For example, the computing device may access… Show more

Techniques are described that generally relate to centralized vulnerability discovery and management of disparate network-connected devices. A computing device connected to a network determines vulnerabilities for devices connected to the network. The computing device identifies the devices connected to the network and determines vulnerability information for the network-connected devices using one or more remote sources of vulnerability information. For example, the computing device may access websites containing vulnerability or security information, e.g., by performing web searches on a periodic basis, subscribing to one or more web-based feeds of vulnerability information, or the like. The computing device performs a variety of operations (e.g., ranking vulnerabilities, applying patches, sending notifications, or the like) for the network-connected devices based on the vulnerability information. Show less

Methods, systems, and computer-readable media for implementing a cleansing farm are presented. A cleansing farm may comprise of a computing device that filters customer requests directed to an organization before they are routed internal to the organization. A cleansing farm may receive customer requests and filter the requests based on a set of filtering rules. The cleansing farm may inspect the customer request in order to determine whether it should be filtered. In an example where the… Show more

Methods, systems, and computer-readable media for implementing a cleansing farm are presented. A cleansing farm may comprise of a computing device that filters customer requests directed to an organization before they are routed internal to the organization. A cleansing farm may receive customer requests and filter the requests based on a set of filtering rules. The cleansing farm may inspect the customer request in order to determine whether it should be filtered. In an example where the organization is a financial institution, the customer request may include confidential customer information. Accordingly, in this example, the cleansing farm may be administered by an entity that is permitted to access the confidential customer information. A visualization tool may be used to visualize a plurality of customer requests at a cleansing farm and to generate rules for filtering customer requests at a cleansing farm. Show less

Systems and methods are provided for protecting against bank card fraud and related crimes by providing a distress/fraud trigger at bank card machines, such as automated teller machines and point-of-sale terminals. The trigger initiates certain heightened-security processes designed to stop the crime, control damage, and help apprehend the criminal. For example, in one embodiment, the trigger involves the cardholder inputting a "panic" personal identification code into the bank card machine… Show more

Systems and methods are provided for protecting against bank card fraud and related crimes by providing a distress/fraud trigger at bank card machines, such as automated teller machines and point-of-sale terminals. The trigger initiates certain heightened-security processes designed to stop the crime, control damage, and help apprehend the criminal. For example, in one embodiment, the trigger involves the cardholder inputting a "panic" personal identification code into the bank card machine. The panic personal identification code indicates to a party involved in the bank card transaction that a fraudulent transaction may be taking place. The heightened-security processes may include, for example, displaying that the bank card machine is out-of-order, dispensing money with a GPS tracking device, requesting additional identification steps, instituting delay tactics, notifying on-site personnel, or forwarding audio or video information from the bank card machine to a bank's command center in real time or near real time Show less

Apparatus and methods for providing a card that has a stored value. The apparatus and methods may involve offering the card to a customer, applying branding information to the card, charging a customer account for the value, and dispensing the card. The stored value card may be provided by a machine to a customer. The machine may be a financial institution automated teller machine (ATM). The ATM may transmit instructions to transfer funds from the customer's to one or more of the financial… Show more

Apparatus and methods for providing a card that has a stored value. The apparatus and methods may involve offering the card to a customer, applying branding information to the card, charging a customer account for the value, and dispensing the card. The stored value card may be provided by a machine to a customer. The machine may be a financial institution automated teller machine (ATM). The ATM may transmit instructions to transfer funds from the customer's to one or more of the financial institution's retail partners. The ATM may apply visual information to the card. The visual information may include branding information, a message or any other suitable information. Show less