Sunny Rathore

Learn what Playwright is, why teams use it, how it compares with other E2E tools, and how to scale tests with parallel execution.

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Higher education IT Help Desk and Classroom Technology teams face surge cycles, shifting tools, and uneven skills that strain first-contact resolution. This case study shows how a Predicting Training Needs and Outcomes approach, powered by the Cluelabs xAPI Learning Record Store, mapped task-level skills to ticket themes and FCR, then pushed just-in-time microlearning, simulations, and job aids to the right people at the right moment. By unifying learning records with help desk data, the team identified gaps quickly, targeted refreshers by role and location, and verified impact in short cycles—delivering measurable gains in FCR, fewer reopens, faster proficiency for new hires, and a more consistent experience across classrooms and support channels. https://lnkd.in/evn4MY-p

In Chicago, opposition is growing against delivery robots on sidewalks — a petition has been launched to pause the program until safety assessments, ADA compliance, and formal regulations are established. - Axios

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The "Chai Tapri" & API: Socho ye situation: You go to a Chai Tapri and ask for a "Cutting." You don’t go inside the kitchen, turn on the gas, or find the ginger. You talk to the waiter, and he brings the tea to you. In tech, that waiter is an API (Application Programming Interface). The kitchen is the "Server" where all the complex work happens. You are the "User." You don’t need to know how the stove works; you just need to know how to ask the waiter. When you use a travel site to book a flight, the site uses an API to "ask" the airline's kitchen if seats are available. The API brings the answer back to you. Simple language mein samjhein toh, APIs are the messengers that let two different apps talk to each other.

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Language barriers can slow down course creation, but the Cluelabs translation service helps eLearning developers instantly translate storyboards into more than 60 languages. This AI‑powered tool preserves context and cultural nuance, letting teams scale localization without expensive third‑party vendors.

Product managers spend countless hours debating opinions and clarifying context. Misalignment is the invisible tax on every tech organization. This article outlines 10 tactics to reduce misalignment and speed up execution.

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Feeling grateful to work at Intuit , a company that is proactively investing in our growth during such a transformative time in technology. With the rapid rise of AI, it’s easy for professionals to feel like they’re standing in the middle of a storm. Instead of letting us be overwhelmed, our company has been equipping us with the right tools and knowledge—through hands-on trainings on platforms like Claude and Cursor—so we can navigate this new landscape with confidence. The goal isn’t just to keep up with the AI wave, but to learn how to ride it with skill and purpose. Thankful to all the leaders who are being change catalysts and empowering us to embrace this transformation with confidence 💪and style 😎 Thankful to be part of an organization that chooses to prepare its people, ignite learning, and help us face this AI era boldly rather than be washed away by it. 🚀

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Watching this journey unfold fills me with quiet pride and deep responsibility. Xcelevate Skills Foundation was never meant to be a place or a program. It was meant to be a promise that effort will lead somewhere real. The outcomes matter to us because behind every number is a young person who chose to not give up. The mentors who stayed patient. The team that kept raising the bar. What moves me most is not the placements alone, but the shift in confidence I see in our apprentices  from doubt to belief, from hesitation to ownership of their future. When structure meets hunger to grow, lives begin to move. Our role is to keep building the environment where that spark can become momentum. We’ll stay obsessed with outcomes, because outcomes are how intent becomes visible in the real world.

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It’s time to embrace Multi-Cloud and Cloud-Agnostic architectures. No matter how highly available or fault-tolerant your system is, backend failures are inevitable. #AWSOutage

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UAT teams are feeling the squeeze… Regression cycles keep getting longer. Test coverage keeps growing. And the pressure to release faster? It never stops. Manual testing can’t keep pace with modern CX expectations. That’s why leading teams are rethinking their approach — using automation to: · Reduce repetitive manual work · Catch issues earlier in testing · Release faster with confidence It’s all about giving teams the tools to move faster and smarter. Learn more: https://lnkd.in/gqyAzzhS #UAT #CX #Automation #CustomerExperience #Testing #ConversationalAI #AITesting #BotTesting #CXAutomation #QualityAssurance