Sunny Rathore
Grayslake, Illinois, United States
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eLearning Solutions Company
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Higher education IT Help Desk and Classroom Technology teams face surge cycles, shifting tools, and uneven skills that strain first-contact resolution. This case study shows how a Predicting Training Needs and Outcomes approach, powered by the Cluelabs xAPI Learning Record Store, mapped task-level skills to ticket themes and FCR, then pushed just-in-time microlearning, simulations, and job aids to the right people at the right moment. By unifying learning records with help desk data, the team identified gaps quickly, targeted refreshers by role and location, and verified impact in short cycles—delivering measurable gains in FCR, fewer reopens, faster proficiency for new hires, and a more consistent experience across classrooms and support channels. https://lnkd.in/evn4MY-p
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Bhupatsinh Baria
Motilal Oswal Financial… • 1K followers
The "Chai Tapri" & API: Socho ye situation: You go to a Chai Tapri and ask for a "Cutting." You don’t go inside the kitchen, turn on the gas, or find the ginger. You talk to the waiter, and he brings the tea to you. In tech, that waiter is an API (Application Programming Interface). The kitchen is the "Server" where all the complex work happens. You are the "User." You don’t need to know how the stove works; you just need to know how to ask the waiter. When you use a travel site to book a flight, the site uses an API to "ask" the airline's kitchen if seats are available. The API brings the answer back to you. Simple language mein samjhein toh, APIs are the messengers that let two different apps talk to each other.
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Cluelabs
169 followers
Language barriers can slow down course creation, but the Cluelabs translation service helps eLearning developers instantly translate storyboards into more than 60 languages. This AI‑powered tool preserves context and cultural nuance, letting teams scale localization without expensive third‑party vendors.
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MD Al Fariya Zisun
Fintech Point • 564 followers
The proposed Illinois Operating System Account Age Bill is more than just a piece of legislation; it's a stark indicator of the evolving regulatory landscape for software. This move signals a future where applications and even underlying operating systems will be held to higher standards regarding user identity and age verification. For businesses, this translates directly into complex compliance requirements and a need for proactive adaptation. From a development perspective, this underscores the critical importance of designing software with security, data governance, and flexibility at its core. Whether building robust backend systems with PHP and Laravel or crafting seamless user experiences with React and Flutter, we must now increasingly factor in these legislative pressures. My experience has shown that resilient architecture, capable of integrating sophisticated identity management and evolving data compliance rules, is no longer optional but a fundamental requirement for long-term success. This isn't just about avoiding penalties; it's about building user trust and future-proofing your digital products in an increasingly scrutinized environment. How do you foresee such OS-level mandates impacting your current development roadmap or product strategy? #SoftwareDevelopment #TechRegulation #DataPrivacy #WebDevelopment #PHP #Laravel #ReactJS #BangladeshTech
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Sangy Santharam
Intuit • 923 followers
Feeling grateful to work at Intuit , a company that is proactively investing in our growth during such a transformative time in technology. With the rapid rise of AI, it’s easy for professionals to feel like they’re standing in the middle of a storm. Instead of letting us be overwhelmed, our company has been equipping us with the right tools and knowledge—through hands-on trainings on platforms like Claude and Cursor—so we can navigate this new landscape with confidence. The goal isn’t just to keep up with the AI wave, but to learn how to ride it with skill and purpose. Thankful to all the leaders who are being change catalysts and empowering us to embrace this transformation with confidence 💪and style 😎 Thankful to be part of an organization that chooses to prepare its people, ignite learning, and help us face this AI era boldly rather than be washed away by it. 🚀
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Umang Doctor
Drive digital transformation… • 5K followers
Watching this journey unfold fills me with quiet pride and deep responsibility. Xcelevate Skills Foundation was never meant to be a place or a program. It was meant to be a promise that effort will lead somewhere real. The outcomes matter to us because behind every number is a young person who chose to not give up. The mentors who stayed patient. The team that kept raising the bar. What moves me most is not the placements alone, but the shift in confidence I see in our apprentices from doubt to belief, from hesitation to ownership of their future. When structure meets hunger to grow, lives begin to move. Our role is to keep building the environment where that spark can become momentum. We’ll stay obsessed with outcomes, because outcomes are how intent becomes visible in the real world.
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GlobalCX Innovations Inc.
1K followers
UAT teams are feeling the squeeze… Regression cycles keep getting longer. Test coverage keeps growing. And the pressure to release faster? It never stops. Manual testing can’t keep pace with modern CX expectations. That’s why leading teams are rethinking their approach — using automation to: · Reduce repetitive manual work · Catch issues earlier in testing · Release faster with confidence It’s all about giving teams the tools to move faster and smarter. Learn more: https://lnkd.in/gqyAzzhS #UAT #CX #Automation #CustomerExperience #Testing #ConversationalAI #AITesting #BotTesting #CXAutomation #QualityAssurance
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Sarabdeep Singh
Capital One • 1K followers
At Capital One, design research helps shape our builds. In this Q&A, Jen Cardello, our Head of Research and Design Operations, shares her ideas on the importance of "learning velocity" and creating experiences that are useful and usable. Check it out https://bit.ly/4jqTyxW
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