“Scott is one of the best Account Executives in business. He's great at building relationships and gets things done the right way. His success is a product of his work ethic, relationship skills, and thorough understanding of the market. ”
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So excited for our special partnership of Level AI and Ticketmaster. Yesterday the teams met to launch the partnership to the global workforce. First…
So excited for our special partnership of Level AI and Ticketmaster. Yesterday the teams met to launch the partnership to the global workforce. First…
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From first wave to full-on barrels 🌊. What a ride! Grateful to be riding this journey with Salesforce.
From first wave to full-on barrels 🌊. What a ride! Grateful to be riding this journey with Salesforce.
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The inaugural Scottish Contact Centre Forum Awards Evening. It was such a pleasure to be surrounded by so many outstanding organisations pushing…
The inaugural Scottish Contact Centre Forum Awards Evening. It was such a pleasure to be surrounded by so many outstanding organisations pushing…
Liked by Scott Black
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Google NEXT'26 was a great event with lots of mindshare, collaboration and meeting a number of clients! The opportunities are tremendous for…
Google NEXT'26 was a great event with lots of mindshare, collaboration and meeting a number of clients! The opportunities are tremendous for…
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Calling all Epic users! Join my colleagues at Epic XGM May 4th-5th at the Epic campus to explore how Five9's intelligent contact center solutions…
Calling all Epic users! Join my colleagues at Epic XGM May 4th-5th at the Epic campus to explore how Five9's intelligent contact center solutions…
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Today at Google Cloud Next '26: Salesforce and Google Cloud announced a major expansion of our partnership, enabling AI agents to work seamlessly…
Today at Google Cloud Next '26: Salesforce and Google Cloud announced a major expansion of our partnership, enabling AI agents to work seamlessly…
Liked by Scott Black
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𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗖𝗫 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿 🚀 NWN’s strategic partnership with Five9 is all about driving real business outcomes. By layering…
𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗖𝗫 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿 🚀 NWN’s strategic partnership with Five9 is all about driving real business outcomes. By layering…
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My first question when considering the Chief Customer Officer role: will I own partnerships? Because you simply can’t create a world-class customer…
My first question when considering the Chief Customer Officer role: will I own partnerships? Because you simply can’t create a world-class customer…
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Fired up to have Jay Lee join us as our new Chief Marketing and Growth Officer !! In the changing world of CX having someone like Jay position Five9…
Fired up to have Jay Lee join us as our new Chief Marketing and Growth Officer !! In the changing world of CX having someone like Jay position Five9…
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16,416. Let that number sink in for a moment. That is how many meals LaRae Dodson, Niko Brezonik, and I—along with 35 other volunteers—packed today…
16,416. Let that number sink in for a moment. That is how many meals LaRae Dodson, Niko Brezonik, and I—along with 35 other volunteers—packed today…
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After 5.5 years at Five9, I joined the team at Zoom CX. I’m grateful for the customers and colleagues I had the privilege to work with at Five9…
After 5.5 years at Five9, I joined the team at Zoom CX. I’m grateful for the customers and colleagues I had the privilege to work with at Five9…
Liked by Scott Black
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The best teams reflect a strong leader. So it makes me sad when I hear a leader complain about their people. Across the industry and about once a…
The best teams reflect a strong leader. So it makes me sad when I hear a leader complain about their people. Across the industry and about once a…
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