“I had the pleasure of working with Phil on our implementation of the Salesforce Field Service app, where his expertise as a Scrum Master played a pivotal role in its success. From the start, Phil demonstrated exceptional leadership and a deep understanding of agile principles, creating an environment where our team could thrive. Phil has a unique ability to keep everyone aligned and focused on delivering value, no matter how complex the challenges. His facilitation of daily stand-ups, sprint planning, and retrospectives ensured the team remained organized, motivated, and on track. He consistently removed roadblocks and encouraged collaboration, fostering a culture of transparency and continuous improvement. One of Phil’s standout qualities is his adaptability. Whether navigating evolving business requirements or addressing team dynamics, he always maintains a calm and solution-oriented approach. I wholeheartedly recommend Phil—he’s an asset to any team, and I hope to work with him again in the future!”
About
Highly accomplished professional with 20 years of experience in leading IT projects from…
Activity
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We're so excited to be attending Salesforce's Agentforce World Tour in New York tomorrow! If you're attending the conference or would like to set up…
We're so excited to be attending Salesforce's Agentforce World Tour in New York tomorrow! If you're attending the conference or would like to set up…
Liked by 🌉Phil Chou
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We're not looking for the biggest team, simply the highest quality. Desiree Henry represents that here at High Tide Consulting, Inc.! #Ripples
We're not looking for the biggest team, simply the highest quality. Desiree Henry represents that here at High Tide Consulting, Inc.! #Ripples
Liked by 🌉Phil Chou
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The most efficient Salesforce teams in 2026 are actually spending less time inside Salesforce. It sounds counterintuitive. For a decade, we’ve…
The most efficient Salesforce teams in 2026 are actually spending less time inside Salesforce. It sounds counterintuitive. For a decade, we’ve…
Liked by 🌉Phil Chou
Experience
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Education
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Harvard Business School Online
Complete
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Design Thinking and Innovation is a 7-week, 40-hour online certificate program from Harvard Business School. Design Thinking and Innovation will teach you how to leverage fundamental design thinking principles and innovative problem-solving tools to address business challenges and build products, strategies, teams, and environments for optimal use and performance.
The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based…Design Thinking and Innovation is a 7-week, 40-hour online certificate program from Harvard Business School. Design Thinking and Innovation will teach you how to leverage fundamental design thinking principles and innovative problem-solving tools to address business challenges and build products, strategies, teams, and environments for optimal use and performance.
The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning model. -
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Licenses & Certifications
Volunteer Experience
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Foster Parents - Feline Foster Care Program
Humane Society Silicon Valley
- Present 7 years
Animal Welfare
-Save lives through foster care
-Foster animals in need. -
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San Mateo County Parks Volunteer Stewardship
County of San Mateo
- Present 4 years 2 months
Environment
Making a difference with San Mateo County Parks Volunteer Stewardship! Volunteers and park staff work together at different locations each week to restore native habitat and beautify the San Mateo County Parks. Come explore the County Parks while lending a hand with invasive plant removal, planting native plants, and seed collection.
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Career Coach - Resume Clinic
104 獵才顧問｜Headhunter
- Present 7 years
Education
Assist new grads in identifying personal goals, developing leadership skills and planning career moves, providing feedback on resumes or cover letters and strategizing for a successful job interview.
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Board Member - NCU Alumni Association, Bayarea Chapter
National Central University
- 10 years 2 months
Social Services
-Career coach
-Co-Host events and activities -
Volunteer
American Heart Association
- 1 month
Health
-Participated Bayarea Heart walk 2018
-https://hr.smcgov.org/events/2018-heart-walk -
Departmental Health & Wellness Coordinator
County of San Mateo
- 1 year 1 month
Health
Out of class responsibility that intended to improve physical/mental wellness for the team.
-Coordinated with HR to promote/advertise wellness related information
-Held and host wellness activities (yoga, tai-chi, hike) within the department.
-Managed and utilized wellness funding to improve awareness of wellness at work. -
Citizenship Workshop Volunteer
IIBA
- 1 month
Civil Rights and Social Action
-Helped as many members of our community to become U.S. citizens.
-Assisted in a variety of capacities, including interpreting, form filling, and logistics. -
Cultural Service Team
Feng Chia University
- 1 year 4 months
Poverty Alleviation
-Improved the quality of education for at-risk teenagers.
-Organized and performed adults education for low income communities.
Publications
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OPTIMIZATION OF HUMAN RESOURCES PLANNING–A CASE STUDY OF PROGRAMMER ALLOCATION
This study presents a result links to effect of using dispatched workers (Nonstandard employment) and transferring to China. We use GA to analyze programmers belong to IT department in a manufacturing company who has dispatched workers in Taiwan and standard workers in China.
Because of economic crisis, enterprises focus on cost controlling hard; It makes some of them transferring to China or Southern Asia. At the mean time, they use nonstandard workers Taiwan. Actually the concept of…This study presents a result links to effect of using dispatched workers (Nonstandard employment) and transferring to China. We use GA to analyze programmers belong to IT department in a manufacturing company who has dispatched workers in Taiwan and standard workers in China.
Because of economic crisis, enterprises focus on cost controlling hard; It makes some of them transferring to China or Southern Asia. At the mean time, they use nonstandard workers Taiwan. Actually the concept of nonstandard workers was introduced in 1920 and has been more and more popular today.
We used GA to analyze the effect of cost changing between these 2 conditions. After that, we found the cost of Taiwan-based is lower than transferred to China obviously. Especially after China government agrees to increase the basic salary, we expect the difference will be more conspicuous.
These results indicate another solution for cost down plan and HR strategy for enterprises that Taiwan-based companies have lower cost of labor too.
This study is not maturity; it could be enhanced in complexity of case and time period. We wish it will be added in the study in the future.
Languages
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Chinese
Native or bilingual proficiency
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English
Native or bilingual proficiency
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Taiwanese
Native or bilingual proficiency
Organizations
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Scrum Alliance
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Project Management Institute
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Recommendations received
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LinkedIn User
21 people have recommended 🌉Phil
Join now to viewMore activity by 🌉Phil
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組織全球各地的招募團隊到美國加州、德州四大城市聯合徵才有多難？ 1.每個國家的工作習慣與速度都不同，行前溝通、資料收集與對焦需要苦工與彈性😮💨 2.美國什麼都要另外算錢，而且稅很高，最後金額跟一開始報價往往是兩回事💸 3.宣傳管道需要多方並進，除了LinkedIn(China不通），各國在美…
組織全球各地的招募團隊到美國加州、德州四大城市聯合徵才有多難？ 1.每個國家的工作習慣與速度都不同，行前溝通、資料收集與對焦需要苦工與彈性😮💨 2.美國什麼都要另外算錢，而且稅很高，最後金額跟一開始報價往往是兩回事💸 3.宣傳管道需要多方並進，除了LinkedIn(China不通），各國在美…
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The nonprofit Salesforce consulting model is broken. Twelve-month implementations. Discovery decks no one reads. Junior consultants learning on the…
The nonprofit Salesforce consulting model is broken. Twelve-month implementations. Discovery decks no one reads. Junior consultants learning on the…
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🖐 Exciting opportunities at Salesforce — and I'd love your help spreading the word! I'm currently recruiting for two Regional Vice President (RVP)…
🖐 Exciting opportunities at Salesforce — and I'd love your help spreading the word! I'm currently recruiting for two Regional Vice President (RVP)…
Liked by 🌉Phil Chou
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There has been a lot of talk about AI displacing entry-level talent, but I am seeing a lot of the opposite. In fact, Salesforce is hiring 1,000 new…
There has been a lot of talk about AI displacing entry-level talent, but I am seeing a lot of the opposite. In fact, Salesforce is hiring 1,000 new…
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🚨 Exciting Opportunity at Salesforce!! 🚨 I am hiring a Senior Customer Onboarding Specialist for our Industry Cloud team. This is a great…
🚨 Exciting Opportunity at Salesforce!! 🚨 I am hiring a Senior Customer Onboarding Specialist for our Industry Cloud team. This is a great…
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I keep thinking of team projects as relay races. Everyone has their position, the hand-off time/place is clear, and the goal is to win together, by…
I keep thinking of team projects as relay races. Everyone has their position, the hand-off time/place is clear, and the goal is to win together, by…
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Happy to share that I earned a new credential from Databricks!
Happy to share that I earned a new credential from Databricks!
Liked by 🌉Phil Chou
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The fastest path to being an AE at Salesforce is through our Sales Development organization! Our AMER Public Sector Sales Development organization…
The fastest path to being an AE at Salesforce is through our Sales Development organization! Our AMER Public Sector Sales Development organization…
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