Peter Comb

You can find sequence modeling in Simplicity's Cradle to Grave feature anytime you need to analyze a call flow. Cradle to Grave outlines call transitions in a simple, easy to understand, linear view of multiple call legs, time stamps, functions (e.g. hold, call park, call transfer), as well as inbound and outbound phone numbers or extensions. #SimplicityCradleToGrave #SequenceModeling #TechTermTuesday

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Check out how AI Agents/Applications, along with MCP, can easily access Network APIs, making it easy for developers to rapidly build applications just by expressing the Intent!

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​About two decades ago, our primary goal was simple: ensuring people could make a clear voice call. ​As we stand on the brink of the 5G era in Pakistan, the conversation has shifted. It’s no longer just about "more bars" on a phone. It’s about: ​Infrastructure Resilience: Can our fiber and power grids support the low-latency demands of 5G? ​AI-Native Networks: Moving from reactive maintenance to proactive, self-healing systems. ​Inclusive Tech: Making 5G devices affordable for the masses ​I believe the next 2 years will be more transformative than the last 20. Now the question is, Are we building fast enough to keep up with the data hunger of the next generation?

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Going from zero infrastructure to a 200+ agent contact center in just 13 months sounds impossible, but Remedy Meds just proved otherwise. They are handling over 3,000 daily calls while maintaining the highest standards of patient care, earning them a well-deserved spot as a 2005 CX Innovators Award winner. The secret sauce wasn't magic, it was Talkdesk Copilot. By automating documentation and providing real-time transcription, they empowered their agents to focus on empathy rather than data entry.

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We’re working with Google to give 911 the eyes they need to better help you when seconds count. Proud to share that Motorola Solutions and Google are collaborating to give Android users the ability to share live video with 911 call handlers within seconds of connecting to the call. The caller can now receive quicker real-time coaching for situations like giving the Heimlich or chest compressions, and your phone’s video can speak for you in situations where it may be unsafe to talk or you simply can’t as you’re in a state of shock. We’re proud to bring this innovation to Android users and the approximately 60% of public safety answering points across North America who use our 911 command center software. Read more: https://lnkd.in/gBxNAZFi #MotorolaSolutions #Google #Android #PublicSafety #EmergencyResponse #SolvingForSafer

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New on No Jitter: Synchronizing Voice and Digital in Conversational AI. NLX’s patented multimodal AI technology, Voice+, has been deployed by global brands, including United Airlines. #CX #AI #AmazonConnect Amazon Web Services (AWS) Read here: https://lnkd.in/eGUgkqwz

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Connectivity is no longer the differentiator. Across Asia-Pacific, networks are strong. Capital has been deployed. Competition is intense. The real question now: 👉 Who truly knows how to create value beyond infrastructure? That’s exactly why we’re launching our 𝗧𝗲𝗹𝗰𝗼 𝗦𝘁𝗮𝘁𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 series - to explore where the next wave of value creation will come from. From what we see in APAC, the winners will not be defined by scale alone - but by: * Strategic clarity * AI embedded into real business models * Platform thinking beyond core telco * Disciplined execution Scale is hygiene. Transformation capability is strategy. At Detecon APAC, we see this shift accelerating - and in some markets, faster than many expect. The next cycle won’t reward incremental moves. It will reward bold leadership. Curious - where do you see the biggest untapped value pools emerging? #Detecon #TelcoStateOfTheIndustry #Telecom #APAC #Strategy #AI #Leadership

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