Mike Cassidy

HR’s Strategic Role: 7 Trends Shaping Work in 2026 Explore seven key trends shaping the future of work and how HR leaders can play a more strategic role in driving business outcomes, based on insights from isolved’s latest HR Trends Report. 

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CROs: stop chasing “time savings” and start buying win-rate. Here’s the operating system Mike Groeneveld, VP of Global Sales at Everstage, shared on the Innovative Revenue Leader podcast this week: • AI-assisted CPQ drafts proposals from CRM + call data → reps finalize. • Deal rooms package the right assets automatically. • Coaching at scale turns 1:1 feedback into battlecards + alerts for repeating scenarios. • Tripwires flag risk early (competitor + pricing + no next step = leader review now). Result? Same meetings, better outcomes - because reps spend the “saved” 20 minutes making discovery sharper and tie-backs tighter. If you’re rethinking your 2026 plan, this is the blueprint. 🔗 Full episode: https://hubs.la/Q03PncTg0 #CRO #RevOps #SalesExecution #AIinSales #GoToMarket

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🏆 59% of HR leaders rank retention as their top priority in 2025. If you’re looking for ways to keep your people happy, motivated and growing, check out the 2025 Talent Benchmarks report for actionable strategies to ease your retention-related worries. In the report you’ll find ways to: ✔️ Boost Engagement & Retention: Discover how key drivers like career growth and professional development can build a connected workforce and reduce turnover. ✔️ Strategically Integrate I&D: Learn how to embed Inclusion & Diversity (I&D) to align with core values and drive innovation revenue (73% more likely!). ✔️ Leverage AI: See how AI can act as a coach and challenge biases, complementing human efforts to enhance inclusiveness. ✔️ Cultivate Diverse Leadership: Integrate I&D into succession planning (currently 32% of employers) to enhance performance and improve retention. This report is your guide to creating a supportive, inclusive workplace that empowers employees and drives organizational success. Download your complimentary copy of the 2025 Talent Benchmarks report today and transform your people strategy! ⬇️ https://lnkd.in/gK57kjHS #Benefits #CareerGrowth #EmployeeEngagement

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Today’s sellers need learning that’s built for them, personalized, flexible enough to adapt to a volatile market, and seamlessly integrated into their daily workflow. How can resource-strapped enablement leaders make this shift? Generative AI can power the future of sales enablement, delivering the continuous learning that separates the companies that grow from the ones that falter. Learn a new approach to growth in our brief, "Scaling Sustainable Enablement with Purposeful AI,".

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Is your CPQ capable of supporting separate sales motions? Mary Wike, VP of Sales Ops at Quilt Software, scaled quoting operations while preserving the unique GTM motion of two parallel brands. With DealHub.io CPQ, Quilt were able to create a shared, scalable quoting foundation that adapts to each brand's needs. Read the full story here 👉 https://lnkd.in/d-zjUbMJ #SalesOps #GTMmotions #CPQflexibility

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Thoroughly enjoyed watching the Day 1 Keynote at Gainsight's Pulse Europe conference from last week. https://lnkd.in/gQHu6KfF Chuck Ganapathi the CEO of Gainsight shares findings from their latest annual CS Index survey to 500 companies. - retention isn't important. it's existential. - 82% of companies surveyed are continuing and increasing their CS investment. - 28% of companies have CS reporting directly to the CEO - 43% of CS teams own the renewal, and -68% are driving expansions as well. "The important of CS is only going up." I found this of particular interest due to all of our churn analysis and customer health research. Customer Success is as important as ever before, but how do you leverage agents where possible to free up CSMs for the high value activities. Our interviewees are continually stating the importance of competence and confidence in their sales rep, Account Manager and CSM. This is particularly important in mid market to enterprise and strategic deals. People matter. The approach matters. He also shared the notion of transforming from workflow to outcomes. And how outcomes are becoming the product. Intercom shares how they are the first to market with outcome based pricing. We at IcebergIQ see this in interviews, where usage and user based pricing can become a sticking point. Buyers can budget accordingly but it doesn't always translate into value. So I'm particularly intrigued to see this unfold. Worth watching if you are in B2B SaaS and especially if you are in Customer Success! https://lnkd.in/gQHu6KfF

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