Mark Boccia, Ed.D

Mark Boccia, Ed.D

Arlington, Virginia, United States
5K followers 500+ connections

About

I am a Global Learning and Workforce Development Executive focused on helping large…

Articles by Mark

Activity

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Experience

  • Amazon Graphic

    Amazon

    United States

  • -

    Miami/Fort Lauderdale Area

  • -

    Bethesda, MD

Education

Licenses & Certifications

Publications

  • Full-service restaurants as learning organizations: a multiple-site case study

    The Learning Organization

    This study aims to explore how Watkins and Marsick’s learning organization framework was
    enacted in the practices, structures, and policies of non-chain US restaurants. DOI 10.1108/TLO-04-2020-0059

    See publication
  • Career Advice

    Chief Learning Officer Magazine

  • Restaurants as Learning Organizations: A Multiple-Site Case Study of U.S. Non-Chain Restaurants

    The George Washington University, ProQuest Dissertations Publishing, 2016. 10140349

    This study investigated the construct of the learning organization in the restaurant industry. Descriptive accounts of learning were gleaned from face-to-face interviews, focus groups, observations, document analysis, and data from the Dimensions of the Learning Organization Questionnaire (DLOQ) from 52 participants employed in three US non-national chain restaurants in the Suburban Maryland / Washington D.C. area. This multiple-site case study extends the conversation of the learning…

    This study investigated the construct of the learning organization in the restaurant industry. Descriptive accounts of learning were gleaned from face-to-face interviews, focus groups, observations, document analysis, and data from the Dimensions of the Learning Organization Questionnaire (DLOQ) from 52 participants employed in three US non-national chain restaurants in the Suburban Maryland / Washington D.C. area. This multiple-site case study extends the conversation of the learning organization by focusing on an industry that was not previously explored and offers new insight by providing a qualitative picture of how learning occurs in restaurants....

Honors & Awards

  • 2020 Brandon Hall: BRONZE Best Unique or Innovative Learning and Development Program

    Brandon Hall

    For Health and Safety onboarding training

  • 2020 Brandon Hall: BRONZE for Best Unique or Innovative Learning and Development Program

    Brandon Hall

    For Design Thinking

  • 2019 Brandon Hall - GOLD - Best Advance in Gaming or Simulation Technology

    Brandon Hall

    Partnered with external vendor in the design of an interactive / mobile / gaming simulation to teach bar tending skills for Royal Caribbean's crew.

  • 2019 Admiral Award

    Royal Caribbean Cruises, Ltd.

    Royal Caribbean's Admiral Award recognizes leaders who display outstanding core competencies for their respective level, with emphasis on ‘Designs for the future’ and Thinks and acts globally.

  • 2019 Chief Learning Officer - SILVER, Learning Program Business Impact (large organizations)

    Chief Learning Officer

    Achievement in learning program excellence leading to measurable business impact

  • 2019 Brandon Hall Group Excellence in Learning Awards in Best Advance in Competencies and Skill Development

    Brandon Hall Group Excellence in Learning Awards

    BRONZE: For EMBARK: Preparing for work and life at sea and beyond.

    http://www.brandonhall.com/excellenceawards/excellence-learning.php?year=2019

  • 2019 Brandon Hall Group Excellence in Learning Awards in Leadership Development

    Brandon Hall Group Excellence in Learning Awards

    GOLD: Best Advance In Leadership Development for the eCornell Leadership Program at Royal Caribbean Cruises, Ltd.

    http://www.brandonhall.com/excellenceawards/excellence-leadership.php?year=2019

  • Amazon North America Customer Fulfillment (NACF) Award for One PXT

    -

Languages

  • English

    Native or bilingual proficiency

Organizations

  • ISPI - International Society for Performance Improvement

    2018/2019 Conference Co-Chair, Speaker, Annual Conference Team Member, Nominations Committee Co-Chair, Education Committee Co-Chair

    - Present
  • CHART - Council of Hotel and Restaurant Trainers

    Facilitator, Speaker, Conference Team

    -

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