Jon Armstrong

Transparency is key to the PT industry, so we're sharing our data. Here's operational benchmark data for PT practices in South Carolina - Let's dive in 👇 Ave Units - 3.79 First Pass - 96.13 (Average) Denial Rate - 7.8 (Latest) Ave Reimbursement - $96.53 Some Top Payers in SC 1) BCBS of South Carolina - $108.30 2) Medicare SC - $105.98 3) Aetna- 94.87 What data point surprises you the most?

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Most startups die trying to get what an existing business already has — Customers Cash flow Systems Brand trust Why start from zero when you can buy from momentum? Buy a business doing $500K–$2M in revenue. Leverage seller financing, SBA, or private capital. Keep the team, fix the margins, and scale. It’s not about being an entrepreneur anymore. It’s about being an acquirer. Startups are hope. Acquisitions are math. And math wins. 🦈

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Noah nails it. I've seen this play out across hundreds of e-commerce implementations. The platforms that win long-term are the ones that amplify human connection, not replace it. This is exactly why I keep saying "humans in the loop, always." AI is incredible. Agentic commerce is transforming how we build and sell. But the technology only works when it serves people, not the other way around. Proud to be part of a community that leads with people first.

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We've nearly reached the midpoint of 2025, and it feels like a great time to take stock of some of the key trends in VC investment. Perhaps what is most notable is the continued, albeit more focused, interest in AI. In the commerce enablement space this likely looks like continued emphasis on AIs aptitude for powering both efficiency and personalization. Startups that can harness AI to deliver in these areas for retailers will have a strong platform for growth. https://lnkd.in/eqdxE4WE #AI #Startup #Entrepreneur #CommerceEnablement

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Love the post by my friend Paul Dabrowski about the "hidden costs" of not embracing eCommerce to legacy B2B companies. https://lnkd.in/gdzaijEi Legacy B2B companies are the proverbial "frog in the hot pot" that are oblivious to impending risk if they don't make a move. Change is the only constant, and you are either moving forward (taking action) or falling behind (inaction), there is no static state. Change is moving exponentially faster with growth of AI. The days are numbered for Companies that do not embrace digital customer engagement and commerce. They'll be "cooked" if they don't take action now. If you are a legacy B2B company and want to better understand what a tailored approach that your unique business could take to modernize in a manageable way (risk / cost), I am happy to help you, no strings attached.

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Hey, this is Steve — the DTCCOO. It’s Black Friday 2025, and I’m breaking down DTC ecommerce best practices from brands that consistently execute at a high level. Next up: AloYoga.com. Alo’s homepage is a masterclass in clean, conversion-aware merchandising without feeling salesy. Here’s what they’re doing right: • Clear hero messaging The homepage hero is brand-forward and aspirational, highlighting newness first, with a clear “Shop Now” CTA for 30% off sitewide. It balances brand equity with promotion — something many brands struggle to do during Black Friday. • Strong category merchandising They immediately guide shoppers into relevant seasonal categories: Best Sellers, Outerwear, Sweatshirts, and New Arrivals. Everything aligns with winter use cases, making it easy for customers to find what they need without friction. • Gift-focused storytelling Their “Gifts for Every List” section uses lifestyle imagery to show how products fit into real moments — coffee runs, travel, lounging, and holiday mornings. This helps customers visualize the product in context, not just as an item on sale. • Shop by activity (persona-based navigation) One of the strongest tactics: shopping by activity. Yoga, Lounge, Pilates, Run, Train, Court Sports. This reframes product discovery around use case instead of SKU type — guiding customers toward the right product based on how they live, move, and train. This is how premium brands protect conversion during peak sale periods: clear hierarchy, intentional storytelling, and smart merchandising that removes decision fatigue. If you want help tightening your ecommerce experience, merchandising strategy, and operational planning for 2026, visit DTCCOO.com to learn more about my fractional COO services. Let’s make 2026 your best year yet.

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For decades, innovation has meant better performance. Today, most products are at performance parity, and the new frontier is transparency. Consumers are no longer swayed by brand stories; they demand proof. We're in an era where 55% of shoppers will abandon a brand over one misleading claim. This means the most innovative companies are competing on verifiable trust, from ingredient sourcing to wellness benefits. Nicole Silberstein and I dive deep on this in the latest episode of Retail Remix by Retail TouchPoints. Listen below! 👇🏼

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One of the clearest examples I’ve seen of how vendor oversight can evolve comes from our work with PKF Littlejohn. They wanted a way to avoid sending the same questionnaire to every supplier and wasting time on irrelevant back and forth. That request became the foundation of Vendifi’s automated, risk-based questionnaires. By mapping each vendor to the business process, data and department they interact with, the system identifies what’s truly critical. Vendors only receive the questions and evidence requests that apply to them. Nothing more, nothing less. The result is faster onboarding, cleaner due diligence and a process that finally reflects the reality of modern supply chains – focused, proportionate and easy to manage.

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Royalty-based growth capital gives founders another option beyond venture capital, bootstrapping or friends and family rounds. This structure is designed for high-margin B2B SaaS businesses that want flexibility, predictable repayments and no loss of ownership or control. Vik Thapar of Cypress Growth Capital explains how this model works best for revenue-generating companies with early product-market fit and can often be far more affordable than traditional equity financing if the business continues to grow. 🎙️ Tune into the Private Equity Value Creation Podcast: https://lnkd.in/gxkEsH3Z 👇🏽 Find Us Here https://lnkd.in/gTdPMk8P #privateequity #privateequitypodcast #privateequityvaluecreation

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