Jesus Z.

𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭 𝐊𝐘𝐂 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 — 𝐭𝐡𝐞𝐲 𝐫𝐞𝐪𝐮𝐢𝐫𝐞 𝐚 𝐜𝐨𝐧𝐭𝐫𝐨𝐥𝐥𝐞𝐝 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰. CustomerPlus gives you a single workflow to run your entire KYC lifecycle — from onboarding and periodic refresh to remediation. • Every step of your KYC process is predefined, consistent, and enforced. • Ownership is clear — no dropped handoffs or unclear next actions. • Built-in controls ensure reviews happen in the right order, every time. • SLAs, escalations, and exceptions are managed automatically. • Full audit trail captured as work happens. The result? ✔ Faster onboarding ✔ Fewer errors and rework ✔ Predictable reviews and remediation cycles ✔ Stronger regulatory outcomes with less operational effort CustomerPlus turns KYC from a reactive task into a repeatable, controlled, and scalable process. #KYCWorkflow #ComplianceOperations #AML #CustomerDueDiligence #RegTech #CustomerPlus

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With new services rushing in to fill a perceived gap in SMB banking service, banks can’t afford to hold back on innovation. SMBs are leaving traditional banks for fintechs that make it easier to manage money, pay bills, and keep track of expenses. Businesses need more than just a bank - they need tools that help run their finances smoothly and stay on top of operations. Pollinate gives banks the tools to deliver the services SMBs need, while keeping the trust and reliability only a bank can provide. #SMBSuccess #BankingInnovation #DigitalBanking https://lnkd.in/g5k3RBu9

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ID Insight: Don’t skip your pre-production process. Fill out that needs assessment form, draft that outline, and develop a robust storyboard with narration, on-screen text, and major Instructional Design elements. Get that storyboard reviewed for quality and approved by your stakeholders. Doing this before you open PowerPoint, Storyline, or Captivate will save you time in the post-production/development phase.

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Your team is about to waste another two weeks reverse-engineering Chase's checkout flow. Again. We built Banking Design Intelligence because design leaders kept telling us the same thing: Every feature starts with "Let's see how the big banks solved this..." Then weeks disappear into competitor audits. Compliance questions stall progress. Designers rebuild solutions that already exist. Meanwhile, the banks you're studying? They're shipping. Banking Design Intelligence ends this. See what's shipping at peer institutions. Know which patterns pass compliance. Benchmark against the banks your execs track. Stop rebuilding what competitors already perfected. Try Banking Design Intelligence → (Link in comments) #BankingDesignIntelligence #FintechUX #ComplianceFriendlyCreative #NearshoreDesignTeams #DesignSquads

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Being on mobile isn’t enough. Optimizing for mobile is what drives conversions. These best practices show how banks and credit unions can turn mobile traffic into measurable growth.

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Banking leaders don’t struggle because of one big issue, they struggle because of constant operational chaos. Teams fix one problem, and a new one appears. Managers spend their day firefighting instead of building growth. Processes improve, but systems don’t scale. Now imagine a day without that chaos. A customer request comes in and every team member knows exactly what to do next. No chasing approvals, no repeated errors, no unnecessary meetings. When something starts to go off track, the system flags it instantly, and leaders can focus on growth, innovation, and customer experience. This is what true Operational Excellence looks like. Not a checklist of fixes, but a system that runs smoothly, adapts fast, and supports scale. Through PINTAR x Harvard, we’re helping banking leaders build these kinds of systems, ones that reduce friction, strengthen capability, and drive sustainable performance. Empower your leaders to lead with clarity and operational precision. Learn more at: enterprise.pintar.co

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AI has been a game changer in nearly all industries, and the banking world is no different. AI is now helping financial institutions deliver best-in-class CX, improve customer service, automate routine tasks, and, most importantly, eliminate fraud. In our newest ebook, we cover the tips, tricks, and best practices to help your financial institution ensure AI success in a digital-first world by: 💰 Delivering seamless, digital-first experiences 💰 Handling high customer volumes faster 💰 Gaining real-time insights for smarter decisions 💰 Offering proactive, personalized services 💰 Strengthening security and customer trust Dive into the eBook via the link below: https://lnkd.in/gar8NZyg #Talkdesk #Banking #Finances #FinancialServices #CreditUnion #AI #CX #CCaaS #ContactCenters

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