Jake Sorofman

CAI can be a game-changer—if done right. Join this exclusive, no-fluff session with two industry leaders: 👩‍💼 Donna Fluss – President, DMG Consulting LLC 🧠 Anne Jenkins – VP, Solutions Architecture, Teneo.ai They’ll unpack the real-world lessons that separate transformational CX success stories from CAI projects that fall short. This isn’t another hype session—it’s a conversation grounded in results. You’ll walk away with: 🔧 Practical implementation tactics that actually work ⚡ Speed-to-value strategies that don’t compromise compliance 🧭 Proven playbooks from high-performing enterprise deployments Webinar: CAI Implementation Best Practices That Deliver September 3 | 🕛 12:00 EDT / 18:00 CEST https://lnkd.in/dqTP3wwN The future of CX is already here. Make sure you’re doing it smarter. #ConversationalAI #CustomerExperience #CXStrategy #CAI #TeneoAI #DMGConsulting #ContactCenter #DigitalTransformation Spencer Noble Kristen McFadden Gandhi Patrik Rosenberg Anne Jenkins Howard Leary II Benjamin Kolz, PhD Tim Bartz Yoleidy Carvajal Ramazan Gurbuz Andrea Flores Miralles Iman Gozal M. Molly Poole John Perrin Chris McManus Graziella Gioia Michael Kenney Lee A. Kayne Jon Cedercreutz Henry Danser Jeff Mazur Per Ottosson Fredrik Törgren

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I am looking forward to today's discussion with Heather Preu, Allison Kuhn and James Wells on the chaos that is happening in #manufacturing and what #qualityteams and #operations leaders should be doing now to achieve operational excellence through 2026! #operationalexcellence #industry40 #lifesciences #compliance #qms #qualitymanagement #frontlineoperations #connectedfrontlineworker

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If you missed enterprise cyber and AI storage leader Infinidat at Gartner IOCS last week, join us THIS Thurs (Dec 18) as we discuss the critical trends in enterprise storage at the 7th Annual Insight Jam Conference in our keynote address: "Key Enterprise Storage Topics For Machine Age Market Architecture". Tune in at 8am PT/11am/4pm GMT/5pm CET to explore how 2026 will unfold for enterprise storage: • Cyber storage resilience and its critical importance to an overall corporate cyber security strategy • AI - both enterprise storage for AI applications and workloads and also the use of AI inside of storage systems for ease of management and to cut costs • The impact of enterprise storage on power budgets and power efficiency • How enterprise storage can dramatically reduce IT CAPEX, IT OPEX, and IT resource needs https://bit.ly/48T0osy #infinidat #enterprisestorage #enterprisearchitecture #enterprisesecurity #storagesystems #storagesecurity #cyberstorage #storagearchitecture #SAN #NAS #NVME #allflashstorage #allflash #allflasharray #flashstorage #flash #flasharray #cyberresilience #cyberrecovery #cyberdection #malware #malwarerecovery #malwareprotection #malwaredectection #ransomware #ransomwarerecovery #ransomwaredetection #ransomwareprotection

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Agentic AI is set to disrupt the global 650+ billion dollars (US$) accounting services market*. 🚨 Big move from Thomson Reuters: they've launched CoCounsel, an agentic AI system purpose-built for tax, audit, and accounting professionals. 🧠 A few standout takeaways from the launch: - Solid business function/domain pillar: CoCounsel is trained on trusted content (Checkpoint, Westlaw, Practical Law) and vetted by an army of in-house domain experts. This is super critical for any AI solution to be effective and performant (results oriented). - Goal-driven orchestration: The AI doesn’t just generate responses—it completes full tasks like compliance reviews, client memo drafting, and diagnostics resolution. This is embedded into accounting workflows, making it an inseparable and valuable. - Built-in accountability: Every action is governed by explainability, traceability, and human-in-the-loop oversight. Why should this matter to #professionalservices/ #accountingservices firms? They're reeling under: - Margin Squeeze: Rising costs and pricing pressure are eroding profitability, especially in compliance-heavy work. - Talent Shortages: Skilled professionals are hard to find, harder to retain — and often overburdened with repetitive tasks. - Low Productivity: A significant portion of staff time is spent on manual reviews, documentation, and back-office processes. - Client Expectations Are Shifting: Clients now demand faster turnaround, strategic insights, and transparent value — not just billable hours. - Growing Regulatory Complexity: Constantly evolving tax codes, audit standards, and industry regulations make compliance riskier and more time-consuming. - Inconsistent Quality: Human-dependent processes lead to variation in output and higher error rates across teams and geographies. Does Agentic AI create real impact? The answer is a YES. - Real-world impact: Firms report cutting week-long review tasks down to under an hour with reusable agentic templates. Good to see customers adopting this already. Excited to see how this evolves across legal, risk, and compliance in the months ahead. My sense is that the industry will catch up real fast- at least in this segment! #AgenticAI #EnterpriseAI #ThomsonReuters #AccountingTech #TaxTech #AuditInnovation #CognitiveAutomation #FutureOfWork #LegalTech Jiten Thaker SUKHENDU R. Dr. Debasree Kundu Sandiip Kothaari, Ph.D. Sandeep Bansal Brian Wood Chandana Gopal Konsulteer * Source: The Business Research Company https://lnkd.in/gGdfG9_4

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Bigger vendor isn’t always better for Sales Teams. 📉 The Highspot + Seismic merger is official. While the headlines talk about "Market Leadership," many sales leaders are asking a different question: "How long will it take for my support ticket to get answered during this multi-year integration?" "Where is my roadmap feature that was promised?" History shows that massive tech mergers often lead to: ❌ Slower innovation cycles. ❌ Integration headaches for the customer. ❌ A "feature bloat" that makes simple tasks complex. AND esepcially in 2026, sales teams can't afford that slow response and ambiguity affecting their core function ⇉ revenue generation. In the sales enablement space, we are hitting an inflection point. The market is splitting into two: ↳ The Giants: Massive, end-to-end "Revenue Clouds" that are powerful but complex. ↳ The Specialized: Nimble, AI-native platforms like SalesTable AI that focus on simple and AI first; making your reps Ready to Sell on Day 1. Congrats to the teams at Highspot and Seismic, but for those of you looking for speed and agility in 2026... the game just changed and we are here to collaborate. Gerhard Gschwandtner - this is the exact topic we discussed during our interview :) Now, it's happening. https://lnkd.in/gtF3R-Zc #SalesTech #StartupLife #SalesReadiness #SalesEnablement #Consolidation #SalesTable

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Most enterprises still think collateral = “one master deck.” ❌ That deck ends up bloated, confusing, and irrelevant in 80% of buyer conversations. The real move is to build collateral for situations: 💡 Quick one-pagers for busy execs 💡 ROI snapshots for CFOs 💡 Deep dives for evaluators Generic content kills momentum. Tailored content moves deals forward. So...are you giving your sales reps the right collateral?

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Sierra partnered with Curative to build their AI voice agent that's creating faster, better experiences for members and providers while freeing up their team to focus on what matters most: building deeper relationships

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I’m thrilled to welcome Docusign to the Gong family 💜 DocuSign has selected the Gong Revenue AI Operating System to accelerate sales productivity and strengthen go-to-market execution. With Revenue AI, their team will be able to: ✅ Turn customer signals into actionable insights ✅ Coach and scale best practices in real time ✅ Drive more consistent, predictable growth As Paula Hansen, President & CRO at DocuSign, put it: "The Gong Revenue AI OS provides the actionable insights and visibility we need to elevate our customer engagement, increase our sales productivity, and ultimately fuel our growth in key areas of our business. Gong’s technology allows us to coach at scale, drive repeatable best practices, and empower our teams with the data they need to succeed." Thrilled to partner with an iconic company shaping the future of intelligent agreements – and now, powering their next chapter with Revenue AI.

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