Eldon Tilley

Attention Bank Marketing pros! How often are your marketing programs or communications delayed due to compliance reviews? What if you could run those assets through an Expert Compliance Assistant that delivered you a red-lined, fully annotated, and compliant version in MINUTES? You can accept or reject the proposed changes, keeping an audit trail of what was suggested for the final review by the Compliance team. Stop by The Hub - booth 419 - at the American Bankers Association #ABABankMktg Conference later this month and see for yourself how NuComply can significantly reduce the time to market for your programs. #ABA #BankMarketing #MarketingCompliance #NuComply

7

1 Comment

📲 Personalization isn’t “more messages.” It’s the right message, in the right mobile moment, guided by the data you already have but aren’t using. 📖 We just published a practical guide for credit unions & community banks: how to connect data, map mobile communication types, and launch 3 high-impact campaigns (without being forceful). Ready to activate your data and never miss another opportunity? Download the guide ➡️ https://lnkd.in/gJZsPkX2 #DigitalExperience #InactiveData #MobileBanking

14

Bank & Credit Union Marketers...planning the year ahead shouldn’t feel this hard. One of the biggest challenges in financial marketing isn’t creativity—it’s clarity. What should we promote each month? How do digital, branch, and community marketing work together? How do we plan ahead without creating compliance headaches? To help solve that, we created a Financial Institution Marketing Playbook—a month-by-month guide built specifically for banks and credit unions. It provides: Clear monthly marketing priorities Campaign ideas aligned to real banking goals A practical balance of digital and in-branch marketing A framework designed with compliance and limited bandwidth in mind No theory. No fluff. Just a clearer way to plan your year. If you’re mapping out the year ahead, you can download it here: https://lnkd.in/grCE54uW

2

1 Comment

Eltropy Launches Unified, Self-Serve Payment System for Credit Unions and Community Banks “Community financial institutions are drowning in vendor relationships and transaction fees,” said Ashish Garg, Co-Founder and CEO of Eltropy. “Our customers were asking for a solution that could handle payments across collections, lending, and account servicing without adding another vendor to their existing stack. As part of the Unified Conversations Platform, Eltropy Payments delivers a fully integrated approach that reduces costs and improves the digital payment experience for consumers.” https://lnkd.in/eBicMw5x Steve Jensen Michael Pupil Laura Chambers Arun Rao Nandita Verma Abhishek Tiwari #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

9

Your credit union’s member data holds more power than you might think. Synergent’s Data Snapshot Analysis helps uncover opportunities hiding in plain sight—using your core data to identify the right members, at the right time, with the right offer. This data-driven approach supports more targeted marketing strategies that can improve ROI while delivering more relevant communications to members. From lending recapture and onboarding insights to member engagement trends, the snapshot turns data into actionable strategy—backed by experience from over 1,200 data-driven projects with credit unions nationwide. 👉 https://hubs.la/Q0416vRt0 Get started today with a FREE Snapshot Analysis, valued at $3,000! https://hubs.la/Q0416tsS0

3

Credit unions have always prided themselves on understanding their members better than traditional banks. But today, the definition of “understanding” is rapidly evolving. Members expect their financial partners not only to respond quickly—but to anticipate their needs before they even ask. Paul Javadi MBA, CPA, CMA David Gunderson Kevin Sitka Richard Adam Colleen Harmatiuk Gavin Toy FCPA, FCA, ICD.D Craig Zamzow Myrna Wiebe, MBA, FCUIC, ICD.D Ken Janzen John Peters Dataiku Greg Peacock Jay-Ann Gilfoy Ken Shea MBA, ICD.D #CreditUnions #MemberExperience #AIinFinance #ProactiveEngagement #DigitalTransformation #FinTech #FinancialWellness#ThinkforcesAdvisory #CreditUnionLeaders #MemberCentricDesign

1

What does it really take to lead Member Experience in today’s credit union landscape? On Episode #49 of TheOutlier Podcast, I sat down with Chris Boler, Chief Member Experience Officer at ORNL Federal Credit Union. We spoke about: • What “member experience” actually means beyond surveys and NPS • Balancing operational discipline with human-centered service • How credit unions can scale personalization without losing trust • Why experience is now a growth lever - not just a service function Chris brings a pragmatic, operator’s mindset to CX - grounded in execution, not buzzwords. If you care about growth, loyalty, and building institutions that members genuinely trust, this conversation is worth your time. #TheOutlierPodcast #CreditUnions #MemberExperience #CX #CommunityBanking #Leadership

47

1 Comment