Douglas Duncan

Your documents might be mostly paper or mostly digitized, but it is almost certain they are the lifeblood of how you operate on a day-to-day basis. Five basic checkpoints will help you evaluate where you stand, either on firm ground or shifting sands.

You probably have learned there are three main components to any project: scope, time and resources. Master this magic triangle and you will be a project management rock star! However, lack of these is not really the reason that projects succeed or fail. In the end, it was not the three sides of the triangle that won the day, but six key enablers that led to the success of the Panama Canal, and to success in today’s IT projects.

The ability to increase knowledge requires the facility to store it for others to build upon. It is perhaps not a coincidence that along with our knowledge explosion of the last 400+ years, our ability to store (and share) that knowledge has also vastly increased. This is automation in a very pure sense.

Insurance analytics, and in fact all business analytics, is about turning information into money. Monetization. How effective is this, and what are the barriers?

CIOs are all faced with challenges in building the best possible team to get the job done. You might be new in your role, or well-seasoned, but the question is the same–how do you make the best out of your imperfect situation?

All data presented beyond a listing of the raw numbers comes in the form of visualization. Whether you present a structured table, a simple graph, a complex 3-D model or an intricate info-graphic, you are helping the consumer visualize the data. Every choice you make, purposefully or by accident, is important for how the data are depicted: font, color, weight, choice of graphical elements, composition, scaling, legend or accompanying text. What you do not show graphically is as critical as… Show more

All data presented beyond a listing of the raw numbers comes in the form of visualization. Whether you present a structured table, a simple graph, a complex 3-D model or an intricate info-graphic, you are helping the consumer visualize the data. Every choice you make, purposefully or by accident, is important for how the data are depicted: font, color, weight, choice of graphical elements, composition, scaling, legend or accompanying text. What you do not show graphically is as critical as what you do show. Even the story behind the data is vital – do you buy into the data premise and origin, or do you dismiss it as hokum and highly suspicious? Show less

If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service. Ever since that first panicky call to Radio Shack to see if they had the right replacement bulb for the Univac, the management of that service has been an issue.