About
My strategic priorities include evolving into an Agentic AI organization, continually…
Articles by Don
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The CIO Agenda Is Missing a Critical Priority: Employee Experience
The CIO Agenda Is Missing a Critical Priority: Employee Experience
When I speak with CIOs and technology executives across industries, we tend to anchor our conversations around the same…
11 Comments -
Why Aren't You Coding?
Why Aren't You Coding?
Here's a truth that might surprise you: your degree doesn't matter anymore when it comes to building solutions. Whether…
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Leading Enterprise IT Transformations: Why Vision, Alignment, and Commitment Matter More Than Technology
Leading Enterprise IT Transformations: Why Vision, Alignment, and Commitment Matter More Than Technology
Transforming a corporate technology organization is never just about upgrading systems or modernizing architectures—it…
2 Comments -
Unlocking Productivity with Microsoft 365 Copilot: A CIO’s Three-Tier Approach
Unlocking Productivity with Microsoft 365 Copilot: A CIO’s Three-Tier Approach
Most CIOs think Microsoft 365 Copilot is just a handy assistant in Word, Excel, or Outlook. But the real opportunity…
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The Future of AI is Modular, Contextual, and Developer-Driven
The Future of AI is Modular, Contextual, and Developer-Driven
As we stand at the intersection of innovation and implementation, one thing is clear: the future of AI isn’t just about…
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Leading with Passion and Urgency in the Age of AI
Leading with Passion and Urgency in the Age of AI
The moment we've been waiting for is here—and it's moving faster than anyone expected. We stand at an inflection point…
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Reimagining the Employee Experience with AI: Innovation from the Inside Out
Reimagining the Employee Experience with AI: Innovation from the Inside Out
Transformation doesn’t start with technology—it starts with people. This month, we brought together internal leaders…
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Inside CRE: 5 Pillars Powering Resilience and Innovation
Inside CRE: 5 Pillars Powering Resilience and Innovation
A few weeks ago, I shared an overview of Visa’s Corporate Reliability Engineering (CRE) program, and today, I’m excited…
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From Copilots to Collaborators: The Rise of Agentic Agents
From Copilots to Collaborators: The Rise of Agentic Agents
Our journey with Generative AI began with copilots—assistive tools that enhanced productivity by embedding intelligence…
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Transitioning From Pre-Civil War Paper Plans To The Digital Age
Transitioning From Pre-Civil War Paper Plans To The Digital Age
Originally Posted: October 26, 2016 Blueprints were invented a generation before the Civil War by John Herschel, a…
4 Comments
Activity
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Very excited to share that I’ve joined Worldline as Group Chief Risk & Compliance Officer. Worldline’s role as a European payments leader—and its…
Very excited to share that I’ve joined Worldline as Group Chief Risk & Compliance Officer. Worldline’s role as a European payments leader—and its…
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I recently joined Cambridge Associates' Investment Leaders Exchange to discuss a question top of mind for many investors: where will value accrue in…
I recently joined Cambridge Associates' Investment Leaders Exchange to discuss a question top of mind for many investors: where will value accrue in…
Liked by Don Hobson
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Kevin Jones, ABD and I were honored to serve as co-chairs for the 3rd Annual Prairie View A&M University Presidential Scholarship Gala. The purpose…
Kevin Jones, ABD and I were honored to serve as co-chairs for the 3rd Annual Prairie View A&M University Presidential Scholarship Gala. The purpose…
Liked by Don Hobson
Experience
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Education
Volunteer Experience
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Board Of Directors
Boys & Girls Clubs of the Austin Area
- Present 5 years 6 months
Mission
To inspire and enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.
Vision
Provide a world-class Club Experience that assures success is within reach of every young person who enters our doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living a healthy lifestyle. -
Director
Rosewood Foundation of Belize
- Present 1 year 7 months
Education
More activity by Don
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#HumbledandThankful https://lnkd.in/grB2WKha
#HumbledandThankful https://lnkd.in/grB2WKha
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There are things to celebrate — and there are “People” to celebrate. My husband, Kevin Jones is one of those people. Today, he defended his…
There are things to celebrate — and there are “People” to celebrate. My husband, Kevin Jones is one of those people. Today, he defended his…
Liked by Don Hobson
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This year marks the 10th Women’s Leadership Day at JPMorganChase , celebrating women leaders stretching, pivoting, reclaiming and redefining what’s…
This year marks the 10th Women’s Leadership Day at JPMorganChase , celebrating women leaders stretching, pivoting, reclaiming and redefining what’s…
Liked by Don Hobson
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Grateful for mentors who stay in the picture long after you've stopped working together. Caught up with Frank Cooper III today — we go back to our…
Grateful for mentors who stay in the picture long after you've stopped working together. Caught up with Frank Cooper III today — we go back to our…
Liked by Don Hobson
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Still buzzing from an inspiring few days at the #WomenOfPower Conference—energized by Visa's products to support small businesses and creators, the…
Still buzzing from an inspiring few days at the #WomenOfPower Conference—energized by Visa's products to support small businesses and creators, the…
Liked by Don Hobson
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The 2026 Prairie View A&M University’s Presidential Scholarship Gala was a tremendous success! The theme, "Investing in Brilliance," came to life…
The 2026 Prairie View A&M University’s Presidential Scholarship Gala was a tremendous success! The theme, "Investing in Brilliance," came to life…
Liked by Don Hobson
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This was an amazing event for an important purpose! Kevin and I were honored to serve as hosts.
This was an amazing event for an important purpose! Kevin and I were honored to serve as hosts.
Liked by Don Hobson
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𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗚𝗿𝗼𝘄𝘁𝗵: 𝗦𝗮𝗺 𝗛𝗮𝗺𝗶𝗹𝘁𝗼𝗻 𝗝𝗼𝗶𝗻𝘀 𝗦𝘆𝗻𝗲𝗿𝗴𝗲𝘁𝗶𝗰𝘀.𝗮𝗶 𝗮𝘀 𝗗𝗶𝘀𝘁𝗶𝗻𝗴𝘂𝗶𝘀𝗵𝗲𝗱 𝗔𝗱𝘃𝗶𝘀𝗼𝗿 Sam…
𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗚𝗿𝗼𝘄𝘁𝗵: 𝗦𝗮𝗺 𝗛𝗮𝗺𝗶𝗹𝘁𝗼𝗻 𝗝𝗼𝗶𝗻𝘀 𝗦𝘆𝗻𝗲𝗿𝗴𝗲𝘁𝗶𝗰𝘀.𝗮𝗶 𝗮𝘀 𝗗𝗶𝘀𝘁𝗶𝗻𝗴𝘂𝗶𝘀𝗵𝗲𝗱 𝗔𝗱𝘃𝗶𝘀𝗼𝗿 Sam…
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The race matters not just for who leads today but for who becomes structurally difficult to displace. Context compounds: the more an LLM knows about…
The race matters not just for who leads today but for who becomes structurally difficult to displace. Context compounds: the more an LLM knows about…
Shared by Don Hobson
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If you think you're "too busy" to show up for board work or that hobby you're really passionate about, this one's for you. There is no one that…
If you think you're "too busy" to show up for board work or that hobby you're really passionate about, this one's for you. There is no one that…
Liked by Don Hobson
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Andreessen Horowitz just dropped their Consumer #AI Top 100, and it shows how fast the landscape is shifting. ChatGPT is still massive at ~900M…
Andreessen Horowitz just dropped their Consumer #AI Top 100, and it shows how fast the landscape is shifting. ChatGPT is still massive at ~900M…
Liked by Don Hobson
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It’s been exactly two months since I joined Zscaler and it’s been an exciting and energizing experience. Leading the charge on building our AI…
It’s been exactly two months since I joined Zscaler and it’s been an exciting and energizing experience. Leading the charge on building our AI…
Liked by Don Hobson
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Great to be back at the University of Washington #UW with Manish Mittal, connecting with the next generation of Computer Science talent. We had a…
Great to be back at the University of Washington #UW with Manish Mittal, connecting with the next generation of Computer Science talent. We had a…
Liked by Don Hobson
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Patrick Blanc has been appointed Chief Technology Officer at Flywire. Flywire is a global payments enablement and software company that helps…
Patrick Blanc has been appointed Chief Technology Officer at Flywire. Flywire is a global payments enablement and software company that helps…
Liked by Don Hobson
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I am so happy to join Southland Industries as Vice President, Talent. This amazing company has been around for over 75 years and has grown into one…
I am so happy to join Southland Industries as Vice President, Talent. This amazing company has been around for over 75 years and has grown into one…
Liked by Don Hobson
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Steven Singer
Escaping the Complexity Trap? It starts with putting the right people in the room. Thank you to Apex Assembly for hosting a high-value CIO Roundtable and for fostering conversations that matter. Props to Fusion Connect for sparking a needed conversation; even if we’re not currently doing business, it’s the kind of session that gets CIOs thinking, we appreciated the insights around simplifying voice, network, and security for scalable cloud growth. Proud to represent Julius Silvert on a panel with Christos Ruci (Limbach) and Nawaz Alli (Wafra), tackling the complexity that plagues modern IT stacks. 📌 If you’re leading tech and looking to level up the conversation, start here: https://lnkd.in/etPzBRcY #CIO #PhillyCIO #ApexAssembly #CloudSimplification #TechLeadership #VoiceNetworkSecurity #DigitalTransformation #ScalableGrowth #EnterpriseIT #ITStrategy
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Dean Gross
With Insight’s help, Texans Credit Union is migrating to the cloud, evolving from an on-premises model to become more agile, scalable, and secure. 🔗Read the full story: http://ms.spr.ly/6042QckkE Moving its core business apps and data centers to Microsoft Azure, Texans CU streamlined operations, while also adopting Microsoft Copilot to save additional hours of work. Despite security being table stakes today — especially for financial institutions — the gen-AI-powered assistant’s rigorous safeguards met Texans CU’s standards. This enabled them to also benefit from Copilot’s frictionless user experience and seamlessly move further into the future. #MicrosoftAzure #MicrosoftCopilot #GenerativeAI #GenAI
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Doug Green
Vonage and ServiceNow Expand their Partnership Vonage Contact Center with ServiceNow Voice integrates enterprise-grade voice and AI capabilities directly into enterprise workflows, boosting agent productivity and customer engagement HOLMDEL, NJ – March 24, 2026 – Vonage (https://lnkd.in/ggJPUVhA), part of Ericsson (NASDAQ: ERIC), today announced the launch of its native integration with ServiceNow Voice, built on the ServiceNow AI Platform, embedding enterprise-grade voice and real-time AI capabilities directly into ServiceNow Customer Service Management (CSM) (https://lnkd.in/gmXChMTk) and IT Service Management (ITSM) (https://lnkd.in/gj7HfD2p) workflows for Vonage Contact Center (VCC) (https://lnkd.in/gd4-AeAK) customers. Vonage provides a unified service environment for enterprise customer service and IT support teams, enabling agents to deliver exceptional customer experiences while driving improvements https://lnkd.in/gsZxGXgM #msp #channelPartners #carriers #enterprise #Telecommunications #ai #messaging #mobility #ucaas #ccaas #cpaas #Mobility
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John McKenny
I’m thrilled to share that the 20th annual BMC Mainframe Survey report is live today!🎉 After 20 years of engaging with this community, it’s inspiring to see the mainframe not only enduring but thriving, modernizing, embracing AI, and driving innovation across enterprises worldwide. This year’s eBook highlights the generational shift in mainframe professionals, rising adoption of modern languages like Java, and how DevOps and AIOps are accelerating transformation. Security, modernization, and operational excellence remain top priorities, and organizations are more confident than ever in the platform’s future. I encourage you to explore the eBook and see the insights shaping the next era of mainframe innovation. Read the full report today: https://bit.ly/4ntnprI #BMCMainframeSurvey20Years #Innovation #BMCAMI
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Rachel Slayter
How do we connect the next generation of girls to the tech workforce? We show them that there is a place for them. I was inspired by the work that Lyda Hill Philanthropies is doing in Dallas ISD to expand access to high-quality, off-campus learning experiences (aka FREE field trips) to 48,000 students across the district, giving girls (and boys) first-hand exposure to fun STEM experiences at places like the Perot Museum without the stress of worrying how they will afford it. I can't wait to hear more about the Learning Voyages initiative as they continue to expand access and curate grade-specific experiences at the best field trip locations throughout DFW.
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Amy Bunszel
Boards and executive leadership teams everywhere are exploring how to best get value from AI for their employees and customers. I found this special episode from The AI Daily Brief to be particularly insightful and practical. The discussion focuses on why culture, not technology, is often the biggest barrier to adoption of AI. Nufar Gaspar, Superintelligent Head of Research, shares the CHANCE framework (Communication, Human Oversight, Attitude, Network, Governance and Enablement) for AI adoption. Clear communication with employees on AI expectations as well as how you measure success are a great place to start. #AI #ResponsibleAI https://lnkd.in/gt-DiNMQ
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