Bimal Desai MD, MBI, FAAP, FAMIA

AI is redefining the patient experience. Discover how AI-powered tools help providers engage patients, improve satisfaction, and build long-term loyalty across the healthcare journey.

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The CMS ACCESS Model will reward outcomes but most health systems aren’t set up to operationalize outcomes at scale (yet). ACCESS isn’t just about launching remote programs. It’s about building a chronic care engine that can reliably deliver: ✅ continuous patient-generated data ✅ EHR-embedded workflows for care teams ✅ longitudinal tracking + performance reporting ✅ operational efficiency that scales without clinician burnout That’s why ACCESS readiness starts now. In our latest blog, we outlined what health systems can do today to prepare for the ACCESS era and how Validic helps make it achievable within existing workflows 👉 Read the blog: https://lnkd.in/gJbxFZYY #CMSACCESS #ChronicCare #ValueBasedCare #PopulationHealth #HealthcareOperations #DigitalHealth #EHRIntegration

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How LLMs support clinicians with tasks like summarizing medical records or simplifying patient instructions, and why empathy, ambiguity, and intent still need a human touch.

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TEFCA just crossed a major threshold: nearly 500 million health records exchanged nationwide. This is not just a milestone—it’s a signal. Interoperability in U.S. healthcare is moving from promise to infrastructure. When data liquidity reaches this scale, the question for academic health systems and industry is no longer “if,” but how fast we redesign around it. A few implications: • Interoperability is becoming a platform layer, not a feature • Vendor selection must now include QHIN alignment and performance transparency • The marginal cost of cross-network exchange is dropping—while the strategic value of data integration is rising In the era of AI, data connectivity is not an endpoint—it is the substrate for distributed cognition across institutions. The Cognitive Revolution in healthcare is quietly being wired underneath us. https://lnkd.in/gP8T_fps #interoperability #TEFCA #ONC #healthit #standards #himss #amia #EHR #HIE McWilliams School of Biomedical Informatics AMIA (American Medical Informatics Association)

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Patient access and care coordination demand more than configuration. Goldnoir’s Health Cloud Accelerators unify referral intake, routing, and accountability so providers reduce leakage, improve continuity, and move patients faster to care.

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AI Chatbots are revolutionizing healthcare by offering immediate, intelligent, and secure support for patients-anytime, anywhere. Whether answering FAQs, scheduling appointments, or guiding symptom checks, AI ensures that no question goes unanswered and no patient feels ignored. Discover more…

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One health system CSO owns digital transformation. Another doesn’t touch it. If you’re treating health system Chief Strategy Officers like a uniform persona, you’re probably missing the mark. In this clip, we are reminded why asking about scope is the smartest move you can make and how easy it is to get it wrong. Want to know what else top CSOs are responsible for in 2025? Our latest research breaks down → See the link in the comments for more details.

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8:47 PM. A patient finally decides to book an appointment. The clinic is closed. Opportunity lost. Today, leading healthcare providers are solving this with AI that answers calls, schedules appointments, and qualifies patients — 24/7. Not replacing staff. Empowering them. Here’s how patient acquisition is being redefined. → Read the blog. https://lnkd.in/gcr3v42B #VoiceAI #HealthcareTechnology #PatientAcquisition #AIInHealthcare #ClinicGrowth

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We’re building the foundation for responsible AI and data science at Wellington-Dufferin-Guelph Public Health, with a focus on practical MLOps infrastructure. In our latest article on phiz.ca, we share how we’re leveraging Kubeflow to strengthen governance, enhance developer experience, and improve productivity through managed data science and engineering workspaces and pipelines—grounded in the realities of public health practice. #PublicHealth #MLOps #AI #DataScience #Kubeflow #DigitalHealth #Innovation

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