Arun Thakur

Reimagining Insurance: How Global Transformation Powers Local Impact In an era of rapid disruption, legacy systems and incremental change won’t cut it. At Connections 2025 on Wednesday, October 29, QBE Insurance Group Chief Transformation Officer Sushma Segal will share how one of the world’s largest P&C insurers is unlocking value by aligning global transformation with local execution. From streamlining operations across continents to building customer-first digital ecosystems, discover how QBE is reengineering insurance to be faster, smarter, and more resilient. Learn more here: https://bit.ly/46SQQOI #GuidewireConnections #digitaltransformation #cloudtransformation #cloudcomputing #insurance #innovation #insurtech

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Guidewire's Mohammed Anzy S discusses how digital transformation can help increase India's current low insurance penetration in this Hindustan Times article, "What India’s insurance sector needs to become scalable." Read it here: https://bit.ly/4n0Y0Ws #insurance #insurtech #ai #analytics #artificialintelligence #automation #claims #claimsmanagement #claimsprocessing #customerexperience #data #digitaltransformation #genai #generativeartificialintelligence #machinelearning #predictiveanalytis #prescriptiveanalytics #underwriting

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Strong collaboration across Berkley businesses continues to drive meaningful innovation. Recently, teams came together for an AI Document Summary kickoff meeting to align on the rollout of AI document summary capabilities. The discussion focused on how this new process can enhance how claim information is reviewed, summarized, and used across teams. Berkley Industrial Comp was selected as one of the initial businesses to evaluate the process and provide feedback. Being part of this early group allows us to help shape the approach with real world insights from daily claims operations. This initiative reflects our commitment to working together, testing new ideas with purpose, and continuously improving how we operate. #BerkindComp #Innovation #ClaimsTechnology #Guidewire #Collaboration

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Stream has joined Guidewire Software's Insurtech Vanguards program — a community of select startups bringing novel solutions to P&C insurance. Stream embeds directly into Guidewire ClaimCenter to help adjusters work smarter: surfacing risks earlier, accelerating decisions, and delivering an average 5% cost reduction on Workers' Comp and Bodily Injury claims with over $50,000 in exposure. As Laura Drabik, Chief Evangelist at Guidewire, put it: Stream is "tackling one of the hardest problems in claims, turning unstructured information into actionable intelligence inside core workflows." We're proud to be part of the Guidewire ecosystem — and committed to putting claims-native AI in front of more adjusters and carriers who need it. 🚀 Link to our full announcement in the comments

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Life insurers are leaving millions in revenue and persistency on the table because of one thing: a widening technology gap. Capgemini’s latest data shows only 5% of life carriers achieve best-in-class customer experience – and they’re seeing: 38% higher NPS 11% lower expense ratios 6% higher revenue growth The good news: you don’t need a full core replacement to close the gap. This article breaks down: Where legacy constraints are quietly eroding profitability and policy lapses Why even a 1% reduction in lapses can translate into tens of millions in net earnings How payment modernization and pre-built integrations (e.g., with platforms like Verisk FAST) give carriers a faster, lower-risk path to best-in-class performance If you’re responsible for growth, operations, or CX in Life & Annuity, this is a must-read: https://lnkd.in/gbVfXiPQ

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