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Creditors face a growing set of challenges: inconsistent recovery performance, compliance…
Articles by Adam
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There are two related terms involving ways of using #AI that I have found extremely helpful in putting appropriate boundaries on AI and also…
There are two related terms involving ways of using #AI that I have found extremely helpful in putting appropriate boundaries on AI and also…
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With 90% of consumers preferring digital interactions, is your organization ready to deliver the seamless post-charge-off experience they now demand?…
With 90% of consumers preferring digital interactions, is your organization ready to deliver the seamless post-charge-off experience they now demand?…
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Proud moment for us at Vodex.ai. Yahoo Finance covered what we are building with DROS — an AI-powered Debt Resolution Operating System for…
Proud moment for us at Vodex.ai. Yahoo Finance covered what we are building with DROS — an AI-powered Debt Resolution Operating System for…
Liked by Adam Parks, MBA
Experience
Education
Volunteer Experience
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Past President
Receivables Management Association International
- 11 years 1 month
Economic Empowerment
**2023** - Past President
**2022-2023** - President
**2020-2022** - President Elect
**2019-2020** - Treasurer
**2018-2019** - Secretary
**2016-2018** - Board Member
**2013-2016** - Committee Member
I had the privilege of serving in various leadership roles with the **Receivables Management Association International (RMAI)**, a nonprofit trade association representing over 550 companies in the receivables management industry. RMAI includes organizations…**2023** - Past President
**2022-2023** - President
**2020-2022** - President Elect
**2019-2020** - Treasurer
**2018-2019** - Secretary
**2016-2018** - Board Member
**2013-2016** - Committee Member
I had the privilege of serving in various leadership roles with the **Receivables Management Association International (RMAI)**, a nonprofit trade association representing over 550 companies in the receivables management industry. RMAI includes organizations involved in debt buying, collections, legal services, creditors, and industry-related products and services.
Throughout my time with RMAI, I contributed to initiatives aimed at improving member support and advancing the receivables management profession. Some key areas I focused on include:
- Rebranding the Association: Played a role in transitioning from DBA International to RMAI, helping align the association’s identity with its evolving mission.
- Member Engagement: Supported efforts to enhance communication channels and introduce new benefits, such as regional networking opportunities and expanded educational programs.
- Industry Advocacy: Collaborated on state and federal advocacy initiatives to represent and protect the interests of RMAI members.
- Public Relations & Fundraising: Assisted in building relationships and securing resources to sustain the association’s work.
Serving as President, I worked closely with the Board of Directors and industry professionals to address challenges, promote collaboration, and create opportunities for growth within the receivables management sector. My time with RMAI was both rewarding and humbling, and I am grateful for the chance to contribute to the organization and its members. -
Board Member
Naked Warrior Project
- 4 years 4 months
Social Services
Naked Warrior Project is a non-profit foundation created to memorialize the fallen and support their families and children. We understand what it takes to serve our country and have experienced loss. Our goal in building these memorials is to keep the memory of our heroes alive forever.
Through our events and community involvement, we preserve the memory of fallen warriors in the Navy SEAL and SOCOM/JSOC community and raise money to benefit the Gold Star Families.
Publications
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Receivables Podcast
Receivables Info
See publicationThe Receivables Podcast is a weekly video series featuring in-depth conversations with the leaders shaping credit, collections, and receivables management. Guests include creditor executives, collection agency CEOs, compliance officers, creditors' rights attorneys, AI and technology innovators, and debt buyers. Topics cover collections strategy, vendor selection, regulatory change, AI adoption, and operational performance. The series is designed to help creditors, lenders, and industry…
The Receivables Podcast is a weekly video series featuring in-depth conversations with the leaders shaping credit, collections, and receivables management. Guests include creditor executives, collection agency CEOs, compliance officers, creditors' rights attorneys, AI and technology innovators, and debt buyers. Topics cover collections strategy, vendor selection, regulatory change, AI adoption, and operational performance. The series is designed to help creditors, lenders, and industry executives make better-informed decisions about recovery strategy and partner evaluation. Available on YouTube, LinkedIn, and all major podcast platforms.
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RMA Insights
Receivables Management Association
See publicationA trade publication magazine released as a benefit to trade association members in the accounts receivable management industry.
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Branding Arc Blog
Branding Arc
See publicationBranding Arc Blog is an online news resource for those interested in online marketing, website design, gadgets, apps, and other tech related running your business.
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ReceivablesInfo.com
Receivables Info
See publicationReceivables Info is the industry's leading digital platform for credit and collections intelligence, delivering news, strategy, and data to professionals across banking, credit unions, auto lending, healthcare, and consumer finance. The platform includes the Receivables Podcast, AI Hub, Receivables Webinar, 5-Minute Pitch, Career Path series, and original reporting including the co-authored TransUnion Debt Collection Industry Report. Content reaches a combined audience of 30,000+ receivables…
Receivables Info is the industry's leading digital platform for credit and collections intelligence, delivering news, strategy, and data to professionals across banking, credit unions, auto lending, healthcare, and consumer finance. The platform includes the Receivables Podcast, AI Hub, Receivables Webinar, 5-Minute Pitch, Career Path series, and original reporting including the co-authored TransUnion Debt Collection Industry Report. Content reaches a combined audience of 30,000+ receivables professionals weekly across LinkedIn, YouTube, email, Instagram, and the web, with nearly half the audience holding VP, Director, C-suite, or senior-level titles in financial services.
Projects
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TransUnion Debt Collection Industry Report: Survey Design, Analysis & Strategic Insights
We authored the 2024 TransUnion Debt Collection Industry Report, conducting comprehensive industry surveys and drafting detailed analyses to provide actionable insights into the latest trends, regulatory developments, and technological advancements within receivables management. Leveraging nearly 20 years of expertise, we collaborated closely with TransUnion's analytics experts and industry leaders to evaluate key performance metrics, predictive analytics, and strategic opportunities…
We authored the 2024 TransUnion Debt Collection Industry Report, conducting comprehensive industry surveys and drafting detailed analyses to provide actionable insights into the latest trends, regulatory developments, and technological advancements within receivables management. Leveraging nearly 20 years of expertise, we collaborated closely with TransUnion's analytics experts and industry leaders to evaluate key performance metrics, predictive analytics, and strategic opportunities specifically tailored for debt buyers, collection agencies, and credit professionals. Our objective was to equip industry stakeholders with the practical knowledge needed to manage risk, enhance operational efficiency, and drive sustainable growth amid today's dynamic financial environment.
This report is one of the most widely referenced resources in the receivables industry and has been used by creditors, debt buyers, and collection leaders to benchmark performance and inform strategy.Other creators -
ZIZO Advisory Board
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ZIZO Technologies is a gamification software company dedicated to enhancing employee engagement and performance through innovative solutions. As a member of the Advisory Board, my focus was on providing strategic guidance to support the company’s business growth and market expansion efforts. Leveraging my industry expertise, I helped identify opportunities to broaden ZIZO’s presence in key markets and connect with potential partners to drive growth. My contributions included advising on…
ZIZO Technologies is a gamification software company dedicated to enhancing employee engagement and performance through innovative solutions. As a member of the Advisory Board, my focus was on providing strategic guidance to support the company’s business growth and market expansion efforts. Leveraging my industry expertise, I helped identify opportunities to broaden ZIZO’s presence in key markets and connect with potential partners to drive growth. My contributions included advising on strategies to attract new clients, strengthen industry relationships, and position ZIZO as a leader in gamification for employee engagement. My efforts supported the company’s mission to enhance workplace dynamics and deliver impactful solutions to businesses worldwide.
Other creators -
VeriFacts - Technology Advisory & Product Development
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VeriFacts is a leading provider of data and verification services for the financial industry, specializing in employment and location verification solutions. Our team collaborated with VeriFacts on a comprehensive initiative to enhance their technological capabilities, focusing on resolving technical backlogs, conducting product research, and developing fully automated, scalable solutions.
The project centered on identifying and addressing existing technical challenges, which streamlined…VeriFacts is a leading provider of data and verification services for the financial industry, specializing in employment and location verification solutions. Our team collaborated with VeriFacts on a comprehensive initiative to enhance their technological capabilities, focusing on resolving technical backlogs, conducting product research, and developing fully automated, scalable solutions.
The project centered on identifying and addressing existing technical challenges, which streamlined processes and improved system efficiency and reliability. Through in-depth research, we informed the development of innovative products designed to align with industry needs and technological advancements. By creating solutions that automated key processes, we enhanced scalability, enabling VeriFacts to expand its service offerings while maintaining the highest standards of quality.
This initiative significantly improved VeriFacts' operational efficiency and positioned the company to better serve its clients with advanced, reliable verification services.
If you'd like to discuss technology enhancement strategies or explore potential collaborations, feel free to connect with me.Other creators
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