If you need to free up some of your Sales Navigator licenses, you can unassign licenses from users in your account in LinkedIn Admin Center.
Important to know
• Choosing No License when managing a user's license and permissions won't remove the user. Admins can only remove a user by using the quick actions option in LinkedIn Admin Center.
• Admin functionality isn't available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
• Admin functionality isn't available in the Sales Navigator mobile app. To access LinkedIn Admin Center, you must use a desktop device.
Considerations
A few things to keep in mind when unassigning users:
- If a user has been unassigned a license, they can't access Sales Navigator, however their prior usage will still be visible on reports.
- Admins and sub admins who have had their licenses unassigned can still access LinkedIn Admin Center.
To unassign users using the user queue:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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Click the Users tab.
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Select the checkbox next to each user whose group membership you’d like to edit and click Add to queue in the lower-left corner of the page.
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After you've added all the users you’d like to your queue, scroll to the top of the page and click [number of users] in user queue.
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Click Manage Licenses.
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In the Manage Licenses page, select No license.
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Click Save.
To remove a user using quick actions:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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Click the Users tab.
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Select the checkbox next to each user you'd like to remove.
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Click Remove users that appears in the lower-right corner of the page.
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In the Remove users pane, click Save. This will remove the selected user’s licenses, add-ons, any permissions, and remove them from the user list.
To unassign using CSV:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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Click the Users tab.
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Click Manage users via CSV and select one of the following from the dropdown:
- Download all users via CSV - If you'd like to add all users to groups.
- Download filtered users via CSV - If you'd like to add specific users to groups.
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In the User attributes, Groups, and Licenses & permissions sections, select the fields you’d like in your CSV and click Download CSV.
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Open the downloaded template in Microsoft Excel or Google Sheets and ensure the sales_license_current_status column is inactive for any user whose license you'd like to unassign.
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Return to the Users tab and click Add new users.
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Click Add users by CSV and then Upload CSV to add the CSV file you updated.
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After your CSV uploads, changes to users are applied automatically.
To unassign a user:
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Sign in to Sales Navigator.
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Click Admin in the top menu.
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Click Admin Center in the top menu.
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Click the Users tab.
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Find the user whose license you’d like to update, and click
More to the right of the user's name. If you select a suggested user from the search bar without clicking More, you might be taken directly to the user’s enterprise profile page. -
Select Manage license and permission from the dropdown menu.
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In the Select access pane, select No license.
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Click Save.
To unassign a user from their enterprise profile page:
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From the user's enterprise profile page, click the Licenses tab.
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Click Manage license next to any license you wish to remove.
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In the Select access pane, select No license.
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Click Save. The user's License tab will not display any license.