An error message will display when Campaign Manager can’t complete the action you’ve taken. Depending on the error message, you may be able to resolve the error or you may need to reach out to our support team.
Specific error messages will include:
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An explanation of why the action was not able to be completed
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The setting or field that needs to be updated to resolve the error (when applicable)
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An error code
Generic error messages do not include an error code or details.
Please contact our support team if you need help better understanding how to resolve the error or if you encountered a generic error message. If you need to contact support, it’s helpful to provide the following information based on the error message you encountered:
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Specific error message
- The error message details and error code
- The page or URL in Campaign Manager where you encountered the error
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Generic error message
- The action you attempted
- The page or URL in Campaign Manager where you encountered the error