LinkedIn Ads accounts can be placed on hold if a user’s profile is restricted, which often happens when a profile is set up using a company name rather than the individual’s real name. To remove the account hold and resume advertising, restricted users must either update their profiles to meet LinkedIn’s real-name policy or be removed from the ad account by an account manager.
Important to know
Learn more about names allowed on profiles.
To remove a restricted user from Campaign Manager:
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Go to your ad account in Campaign Manager.
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Click Account Settings
on the left menu, then click Manage access. -
Click the
Delete icon to the right of the user's name and role, and then click the Remove button.- If the restricted user is the current billing admin, you’ll need to select a new billing admin before removing the restricted user.
- If you're not an account manager, use the Role dropdown menu to find an account manager and reach out to remove the restricted user.
Related tasks
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