Learning FAQ: Emails to learners from Learning

What types of email does LinkedIn Learning send to learners?

Activation invitation and activation reminders: A series of 3 emails that learners will receive once they've been invited via their email address, a CSV upload, or by email domain verification. These emails encourage learners to activate their licenses and is a very effective way to increase activation.
Welcome emails: This series of welcome emails is sent to learners during the first two weeks after they activate, to educate them about LinkedIn Learning and encourage them to get started.
Recommendation from organization email: When admins recommend content to learners on LinkedIn Learning, we send learners an email with the recommended content, a message from the admin, and a due date (if included).
Learners also receive an email reminding them to complete recommended content two weeks after they receive the first email, or three days before the due date of the assigned content.
Suggestions from LinkedIn Learning: These emails suggest courses related to saved skills, watched courses, and new courses of interest.
Reminders to continue learning: This email will remind learners to return to in-progress, saved, and recommended courses.
Product updates from LinkedIn Learning: Learners receive periodic emails with relevant information on new features, resources on how best to leverage them, and usage insights.
Topical Curated Learning Courses: This email, sent every two weeks, provides learners with curated courses on a specific timely topic. It includes courses curated by LinkedIn Learning subject matter experts based on LinkedIn's unique data on current trends and changing skills.

Why do we send emails to learners?

Learners who receive our emails visit LinkedIn Learning more often, start watching and save more courses, and spend more time learning overall. By leveraging this additional channel, you can increase engagement for your learners, which leads to greater value for your organization.

Can admins control whether their learners receive these emails?

Yes, admins can manage the emails their learners and other admins receive from LinkedIn Learning.

Do library users also receive these emails?

No, library learners will not receive these emails.

If my learners use an LMS to access LinkedIn Learning, will they receive these emails?

If your learners watch LinkedIn Learning content only via the LMS, and don’t access Learning directly at all, they won’t receive emails.

If your LMS redirects learners to Learning to watch courses, they may receive emails from us.

What email address do these emails come from?

These emails come from messages-noreply@linkedin.com or linkedin@e.linkedin.com . The sender is LinkedIn Learning.

Which email address do these emails go to?

Emails to learners go to either their Enterprise email address or to the email address connected to their LinkedIn profile (if applicable). If learners have both an Enterprise address and an associated email with a connected LinkedIn profile, they may see different Learning emails sent to both addresses.

Do learners have control over the emails they receive?

Yes, learners can unsubscribe directly from any email that they receive, or can manage their subscriptions via their Learning Settings page.

What language are the emails sent in?

The emails will be sent to each learner in the language that their LinkedIn Learning profile is set to. This preference can be updated at any time.

The topical curated Learning courses email is sent to learners who have activated English, Spanish, German or French languages and who have their engagement setting turned on.