We are honored to announce that Aisera an Automation Anywhere company, is named a Leader in the inaugural 𝐈𝐃𝐂 𝐌𝐚𝐫𝐤𝐞𝐭𝐒𝐜𝐚𝐩𝐞: 𝐖𝐨𝐫𝐥𝐝𝐰𝐢𝐝𝐞 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐟𝐨𝐫 𝐁𝐚𝐜𝐤-𝐎𝐟𝐟𝐢𝐜𝐞 𝐔𝐬𝐞 𝐂𝐚𝐬𝐞𝐬 𝟐𝟎𝟐𝟔 𝐕𝐞𝐧𝐝𝐨𝐫 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭. IDC MarketScape highlights 2 key strengths: ✅ 𝗘𝗮𝘀𝗲 𝗼𝗳 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗻𝗴 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀: Customers praised the ease of using Aisera's prebuilt connectors and workflows. Aisera has a robust off-the-shelf connector system, which the customers described as "largely plug-and-play," and the company's predefined workflows and Hyperflows are described as similarly easy to set up. ✅ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗺𝗼𝗱𝗲𝗹: Aisera's customers find the vendor to be a strong partner in enterprise-wide AI, helping smooth the way through challenges such as multi-system integration and customization with off-the-shelf solutions and low-code tools while being responsive to evolving customer needs. Download the excerpt here: https://lnkd.in/ggvhMith
About us
Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at enterprise scale. creating a unified technology stack purpose-built for the Autonomous Enterprise. Aisera’s products and solutions deliver value at some of the world’s most prominent brands and Fortune 500 enterprises, including Adobe, Aramark, Workday, T-Mobile, Gilead, Amgen, and BNSF Railway. Organizations using Aisera see quantifiable outcomes: up to 63% annual cost savings, 55%+ higher employee productivity, 78% employee satisfaction, and 84% auto-resolution rates across all requests.
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https://aisera.com
External link for Aisera
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Santa Clara, California
- Type
- Privately Held
Locations
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Bunker Hill Ln
305
Santa Clara, California 95054, US
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Toronto, Ontario M5E 1C5, CA
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Bengaluru, Karnataka 560097, IN
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Athens, 11521, GR
Employees at Aisera
Updates
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⏳ Happening tomorrow! How do you prove the value of autonomous IT and scale it with confidence? Join us for Episode 4 of our 5-part series, The CIO’s Guide to Autonomous IT, and discover how leading CIOs use data-driven insights to measure impact, optimize operations, and guide their AI strategy. 🔍 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟒: 𝐌𝐞𝐚𝐬𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐟 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🗓 April 22 | ⏰ 9:00 AM PT In this session, we’ll explore how advanced analytics helps you: ✔️ Track real outcomes from AI and automation ✔️ Identify opportunities to optimize service operations ✔️ Scale Autonomous IT with measurable ROI 🚨 Last chance to register - don’t miss out! https://ow.ly/ZfOP50YFQwL
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Six months ago, Automation Anywhere made a strategic bet on the future of IT operations by acquiring Aisera. Now, Automation Anywhere CIO Kapil Vyas shares what it’s really like to be customer zero for Aisera’s agentic solution inside a global enterprise. 🔍 Inside the CIO’s Playbook How Automation Anywhere’s CIO is transforming IT operations with Agentic AI 🗓 May 05 ⏰ 9AM PST 🎙 Featuring Kapil J Vyas and Raman Dhillon Join this candid conversation to hear real lessons from deploying agentic AI at enterprise scale, including what worked, what surprised the team, and what CIOs should prioritize next. 👉 Register now to secure your spot: https://ow.ly/uHfP50YMQmi
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📊 How do leading CIOs measure, optimize, and scale autonomous IT? As agentic AI reshapes service operations, visibility into real outcomes has never been more critical. Join us on April 22 for Episode 4 of our 5-part series, The CIO’s Guide to Autonomous IT, and take a deeper dive into the ROI of agentic AI for service operations. 🔍 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟒: 𝐌𝐞𝐚𝐬𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐟 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🗓 April 22 | ⏰ 9:00 AM PT In this session, you’ll learn how advanced analytics and insights empower CIOs to: ✔️ Measure the impact of AI-driven service delivery ✔️ Optimize operations with real-time data ✔️ Scale Autonomous IT with confidence 💡 Discover how data-driven decision-making turns AI investments into measurable business outcomes. 👉 Register now to secure your spot! https://ow.ly/lR1I50YFQnH
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⏳ We’re just 1 day away! Tomorrow, we go behind the scenes to uncover what really powers autonomous IT service delivery and how AI agents turn intent into action at scale. Join us for Episode 3 of our 5-part series, The CIO’s Guide to Autonomous IT: 🔍 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟑: 𝐁𝐞𝐡𝐢𝐧𝐝 𝐭𝐡𝐞 𝐒𝐜𝐞𝐧𝐞𝐬 – 𝐖𝐡𝐚𝐭 𝐏𝐨𝐰𝐞𝐫𝐬 𝐭𝐡𝐞 𝐀𝐮𝐭𝐨𝐧𝐨𝐦𝐨𝐮𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐬𝐤 🗓 April 14 | ⏰ 9:00 AM PT In this session, you’ll get an inside look at the technology stack driving agentic service management from AI agents and hyperflows to enterprise integrations and knowledge grounding. Learn how Aisera’s enable: ✔️ Accurate understanding of user intent ✔️ Autonomous action across systems ✔️Continuous improvement in resolution outcomes 🚨 Last chance to register, don’t miss it! https://ow.ly/h9RQ50YFPGc
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🚀 How do intelligent AI agents turn intent into action and deliver autonomous resolution at scale? As enterprises accelerate toward autonomous IT service delivery, one question matters most: what actually powers it? Join us on April 14 for Episode 3 of our 5-part webinar series, The CIO’s Guide to Autonomous IT, where we go behind the scenes with Aisera (now part of Automation Anywhere). 🔍 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟑: 𝐁𝐞𝐡𝐢𝐧𝐝 𝐭𝐡𝐞 𝐒𝐜𝐞𝐧𝐞𝐬 – 𝐖𝐡𝐚𝐭 𝐏𝐨𝐰𝐞𝐫𝐬 𝐭𝐡𝐞 𝐀𝐮𝐭𝐨𝐧𝐨𝐦𝐨𝐮𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐬𝐤 🗓 April 14 | ⏰ 9:00 AM PT 🎙 Featuring Tyler Manning and Bhushan Jadhav In this session, we’ll break down the technology driving agentic service management - from domain-specific AI agents and hyperflows to enterprise integrations and knowledge grounding. Discover how AI agents: ✔️ Understand user intent ✔️ Take intelligent action ✔️ Continuously learn and improve resolution outcomes If you're looking to scale IT support with true autonomy, this is a session you won’t want to miss. 👉 Save your spot today! https://ow.ly/Ahws50YFPAR
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𝐒𝐜𝐚𝐥𝐢𝐧𝐠 𝐀𝐈 𝐢𝐧 𝐈𝐓 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐬𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐚𝐛𝐨𝐮𝐭 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧. More tickets → limited resources → rising pressure on service desks. AI agents can resolve routine issues. But without the right context, accuracy and outcomes fall short. The missing piece? Human expertise in the loop. 🎯 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟐 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐭𝐨𝐦𝐨𝐫𝐫𝐨𝐰: 𝐇𝐮𝐦𝐚𝐧-𝐢𝐧-𝐭𝐡𝐞-𝐋𝐨𝐨𝐩: 𝐓𝐡𝐞 𝐊𝐞𝐲 𝐭𝐨 𝐈𝐦𝐩𝐫𝐨𝐯𝐢𝐧𝐠 𝐀𝐈 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐀𝐜𝐜𝐮𝐫𝐚𝐜𝐲 Learn how leading IT teams: ✔️ Improve resolution accuracy ✔️ Increase auto-resolution rates ✔️ Scale IT support with AI + human collaboration Join Aisera, now part of Automation Anywhere, and see how to move from AI experimentation to real outcomes. Register now 👇 https://ow.ly/pusu50YALX8
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Service desk teams are under pressure to resolve more tickets with limited resources. A human-in-the-loop model combines AI agents with service desk expertise to improve resolution accuracy, increase auto-resolution rates, and scale IT support more efficiently. Join Aisera, now part of Automation Anywhere, for 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟐:𝐇𝐮𝐦𝐚𝐧-𝐢𝐧-𝐭𝐡𝐞-𝐋𝐨𝐨𝐩: 𝐓𝐡𝐞 𝐊𝐞𝐲 𝐭𝐨 𝐈𝐦𝐩𝐫𝐨𝐯𝐢𝐧𝐠 𝐀𝐈 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐀𝐜𝐜𝐮𝐫𝐚𝐜𝐲. 📅 March 31 | ⏰ 9:00 AM PT 🎙 Featuring Rahul Guha, Bhushan Jadhav 👉 Register now: https://lnkd.in/gpXTJskR
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We’re proud to share that Aisera (an Automation Anywhere company) has been recognized on the Deloitte Bay Area Fast 500 for the 4th consecutive year! 🎉 This milestone reflects the trust of our customers, the strength of our partnerships, and the dedication of our team pushing the boundaries of what AI can do for the enterprise. Thank you to everyone who’s been part of this journey. Onward and upward 🚀
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Aisera reposted this
No more tickets. Just ask. Watch as Micah Smith explains what the acquisition of Aisera means for our customers and why this is an important next step in agentic automation. #AI #AgenticAI #APA